//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Journal of service research : JSR"
~person:"Andreassen, Tor W."
~subject:"Customer satisfaction"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzbeitrag"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Consumer Behaviour"
Narrow search
Delete all filters
| 6 applied filters
Year of publication
From:
To:
Subject
All
Customer satisfaction
Service quality
Beziehungsmarketing
1
Consumer behaviour
1
Dienstleistungsqualität
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Preismanagement
1
Pricing strategy
1
Relationship marketing
1
Selbstbedienung
1
Self-service
1
Theorie
1
Theory
1
analytical model
1
customer inconvenience
1
labor-automation trade-offs
1
price compensation
1
self-service technology
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
1
Type of publication (narrower categories)
All
Aufsatz in Zeitschrift
Konferenzbeitrag
Article in journal
1
Language
All
English
1
Author
All
Andreassen, Tor W.
McColl-Kennedy, Janet R.
3
Patterson, Paul G.
3
Schumann, Jan Hendrik
3
Auh, Seigyoung
2
Danaher, Tracey S.
2
Dong, Beibei
2
Eisingerich, Andreas B
2
Evans, Kenneth R.
2
Flynn, Andrea Godfrey
2
Gong, Taeshik
2
Haws, Kelly L.
2
Seiders, Kathleen
2
Sivakumar, K.
2
Uhrich, Fabian
2
Wangenheim, Florian von
2
Wieseke, Jan
2
Zou, Shaoming
2
Aksoy, Lerzan
1
Alavi, Sascha
1
Albrecht, Arne Keno
1
Babakus, Emin
1
Baker, Julie
1
Barrutia, José M.
1
Bartl, Christopher
1
Bearden, William O.
1
Beatty, Sharon E.
1
Bell, Simon J.
1
Benoit, Sabine
1
Berry, Leonard L.
1
Beuningen, Jacqueline van
1
Bloemer, Josée M. M.
1
Bolton, Ruth N.
1
Bourdeau, Brian L.
1
Brady, Michael K.
1
Brocato, E. Deanne
1
Buoye, Alexander
1
Chan, Kimmy Wa
1
Cho, Yun Kyung
1
Choi, Jin Nam
1
more ...
less ...
Published in...
All
Journal of service research : JSR
Journal of business research : JBR
1
Source
All
ECONIS (ZBW)
1
Showing
1
-
1
of
1
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Customer inconvenience and price compensation : a multiperiod approach to labor-automation trade-offs in services
Andreassen, Tor W.
;
Oest, Rutger van
;
Lervik-Olsen, Line
- In:
Journal of service research : JSR
21
(
2018
)
2
,
pp. 173-183
Persistent link: https://www.econbiz.de/10011855787
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->