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~isPartOf:"Journal of service research : JSR"
~person:"Berry, Leonard L."
~subject:"Customer satisfaction"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzbeitrag"
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Berry, Leonard L.
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Journal of service research : JSR
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Motivating customers to adhere to expert advice in professional services : a medical service context
Seiders, Kathleen
;
Flynn, Andrea Godfrey
;
Berry, Leonard L.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 39-58
Persistent link: https://www.econbiz.de/10010483440
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