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~isPartOf:"Journal of service research : JSR"
~person:"Eggert, Andreas"
~person:"Wang, Xuehua"
~subject:"Leistungsbündel"
~subject:"Supplier relationship management"
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Leistungsbündel
Supplier relationship management
Bundling strategy
2
China
1
Consumer behaviour
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Customer satisfaction
1
Dienstleistungsqualität
1
Dienstleistungssektor
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Firm performance
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Konsumentenverhalten
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Kundenzufriedenheit
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Lieferantenmanagement
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Service industry
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Service quality
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USA
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United States
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Unternehmenserfolg
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financial performance
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industrial service strategies
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latent growth curve modeling
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services supporting the clients’ actions (SSCs)
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services supporting the supplier’s products (SSPs)
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Eggert, Andreas
Wang, Xuehua
Witell, Lars
2
Edvardsson, Bo
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Evanschitzky, Heiner
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Forkmann, Sebastian
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Gebauer, Heiko
1
Gustafsson, Anders
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Henneberg, Stephan
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Hogreve, Jens
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Kindström, Daniel
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Muenkhoff, Eva
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Schaarschmidt, Mario
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Ulaga, Wolfgang
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Walsh, Gianfranco
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Journal of service research : JSR
European journal of marketing
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Journal of service research
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Journal of the Academy of Marketing Science
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ECONIS (ZBW)
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Revenue and profit implications of industrial service strategies
Eggert, Andreas
;
Hogreve, Jens
;
Ulaga, Wolfgang
; …
- In:
Journal of service research : JSR
17
(
2014
)
1
,
pp. 23-39
Persistent link: https://www.econbiz.de/10010356891
Saved in:
2
The effect of unrelated supporting service quality on consumer delight, satisfaction, and repurchase intentions
Wang, Xuehua
- In:
Journal of service research : JSR
14
(
2011
)
2
,
pp. 149-163
Persistent link: https://www.econbiz.de/10009266747
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