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~isPartOf:"Journal of service research : JSR"
~person:"Mittal, Vikas"
~subject:"Konsumentenverhalten"
~subject:"Kundenwert"
~subject:"Salespeople"
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Konsumentenverhalten
Kundenwert
Salespeople
Beziehungsmarketing
2
Consumer behaviour
2
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Customer integration
1
Customer satisfaction
1
Dienstleistungsmarketing
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Dienstleistungssektor
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Services marketing
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commitment
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goods versus services
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Mittal, Vikas
Verhoef, Peter C.
3
Aksoy, Lerzan
2
Auh, Seigyoung
2
Dong, Beibei
2
Doorn, Jenny van
2
Eisingerich, Andreas B
2
Evans, Kenneth R.
2
Evanschitzky, Heiner
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Flynn, Andrea Godfrey
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2
Parasuraman, A.
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2
Ruyter, Ko de
2
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2
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2
Sivakumar, K.
2
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Wangenheim, Florian von
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Zou, Shaoming
2
Agnihotri, Raj
1
Alavi, Sascha
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1
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1
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1
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1
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Journal of service research : JSR
Harvard business review : HBR
1
Harvard-Business-Manager : das Wissen der Besten
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of retailing
1
Marketing letters : a journal of research in marketing
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ECONIS (ZBW)
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A five-component customer commitment model : implications for repurchase intentions in goods and services industries
Keiningham, Timothy
;
Frennea, Carly M.
;
Aksoy, Lerzan
; …
- In:
Journal of service research : JSR
18
(
2015
)
4
,
pp. 433-450
Persistent link: https://www.econbiz.de/10011392272
Saved in:
2
Customer engagement behavior: theoretical foundations and research directions
Doorn, Jenny van
;
Lemon, Katherine N.
;
Mittal, Vikas
; …
- In:
Journal of service research : JSR
13
(
2010
)
3
,
pp. 253-266
Persistent link: https://www.econbiz.de/10008652135
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