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~isPartOf:"Journal of service research : JSR"
~person:"Ruyter, Ko de"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Service quality"
~type_genre:"Aufsatz in Zeitschrift"
~type_genre:"Konferenzbeitrag"
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Consumer behaviour
Customer satisfaction
Service quality
Konsumentenverhalten
4
Netherlands
2
Niederlande
2
Social network
2
Soziales Netzwerk
2
Beziehungsmarketing
1
Dienstleistungsqualität
1
Electronic trading
1
Elektronisches Handelssystem
1
Innovation
1
Knowledge
1
Mobile Business
1
Mobile business
1
Preismanagement
1
Pricing strategy
1
Private Krankenversicherung
1
Private health insurance
1
Prospect Theory
1
Prospect theory
1
Regression analysis
1
Regressionsanalyse
1
Relationship marketing
1
Selbstbedienung
1
Self-service
1
Social Web
1
Social web
1
Viral marketing
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Virales Marketing
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Aufsatz in Zeitschrift
Konferenzbeitrag
Article in journal
4
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English
4
Author
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Ruyter, Ko de
Schumann, Jan Hendrik
4
Wangenheim, Florian von
4
McColl-Kennedy, Janet R.
3
Patterson, Paul G.
3
Wetzels, Martin
3
Wirtz, Jochen
3
Aksoy, Lerzan
2
Auh, Seigyoung
2
Bolton, Lisa E.
2
Buoye, Alexander
2
Collier, Joel E.
2
Danaher, Tracey S.
2
Dong, Beibei
2
Eisingerich, Andreas B
2
Evans, Kenneth R.
2
Evanschitzky, Heiner
2
Flynn, Andrea Godfrey
2
Gong, Taeshik
2
Gruen, Thomas W.
2
Guo, Lin
2
Haws, Kelly L.
2
Keiningham, Timothy
2
Lemon, Katherine N.
2
Lobschat, Lara
2
Mattila, Anna S.
2
Mittal, Vikas
2
Orsingher, Chiara
2
Pallas, Florian
2
Seiders, Kathleen
2
Sivakumar, K.
2
Tang, Chuanyi
2
Tsarenko, Yelena
2
Uhrich, Fabian
2
Walsh, Gianfranco
2
Wieseke, Jan
2
Zou, Shaoming
2
Ackermann, Sebastian
1
Akşin, O. Zeynep
1
Alavi, Sascha
1
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Journal of service research : JSR
Journal of retailing
4
Journal of the Academy of Marketing Science
4
Psychology & marketing
3
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of consumer research : JCR ; an interdisciplinary bimonthly
2
European journal of marketing
1
International journal of electronic commerce : IJEC
1
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
Journal of business research : JBR
1
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
1
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ECONIS (ZBW)
4
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1
Getting a discount or sharing the cost : the influence of regulatory fit on consumer response to service pricing schemes
Daryanto, Ahmad
;
Ruyter, Ko de
;
Wetzels, Martin
- In:
Journal of service research : JSR
13
(
2010
)
2
,
pp. 153-167
Persistent link: https://www.econbiz.de/10003982818
Saved in:
2
Customer-to-customer interactions: broadening the scope of word of mouth research
Libai, Barak
;
Bolton, Ruth
;
Bügel, Marnix S.
;
Ruyter, Ko de
- In:
Journal of service research : JSR
13
(
2010
)
3
,
pp. 267-282
Persistent link: https://www.econbiz.de/10008652134
Saved in:
3
Customer self-efficacy in technology-based self-service : assessing between- and within-person differences
Beuningen, Jacqueline van
;
Ruyter, Ko de
;
Wetzels, Martin
; …
- In:
Journal of service research : JSR
11
(
2008/09
)
4
,
pp. 407-428
Persistent link: https://www.econbiz.de/10003853607
Saved in:
4
Knowledge creation through mobile social networks and its impact on intentions to use innovative mobile services
Kleijnen, Mirella
;
Lievens, Annouk
;
Ruyter, Ko de
; …
- In:
Journal of service research : JSR
12
(
2009/10
)
1
,
pp. 15-35
Persistent link: https://www.econbiz.de/10003877619
Saved in:
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