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~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"SpringerLink / Bücher"
~isPartOf:"Working paper"
~subject:"Beziehungsmanagement"
~subject:"Konsumentenverhalten"
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Search: subject:"Satisfaction"
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Beziehungsmanagement
Konsumentenverhalten
Customer satisfaction
223
Kundenzufriedenheit
223
Consumer behaviour
106
Zufriedenheit
102
Satisfaction
101
Dienstleistungsqualität
92
Service quality
92
Beziehungsmarketing
84
Relationship marketing
84
Holiday behaviour
83
Urlaubsverhalten
83
Arbeitszufriedenheit
69
Lebensqualität
60
Quality of life
59
Job satisfaction
57
Deutschland
53
Germany
52
Tourism
44
Tourismus
44
Tourism industry
38
Tourismuswirtschaft
38
Verbraucherzufriedenheit
37
satisfaction
37
Hotel industry
34
Hotellerie
34
Tourism marketing
34
Tourismusmarketing
34
Emotion
29
Brand image
22
Destination management
22
Destinationsmanagement
22
Markenimage
22
China
21
Airline
18
Fluggesellschaft
18
Theorie
18
Theory
18
Estimation
17
International tourism
17
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23
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5
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3
Graue Literatur
3
Non-commercial literature
3
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3
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2
Collection of articles of several authors
1
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1
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English
98
German
16
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Han, Heesup
16
Kim, Jinkyung Jenny
4
Yu, Jongsik
4
Chua, Bee-Lia
3
Hsu, Cathy H. C.
3
Hyun, Sunghyup Sean
3
Kim, Wansoo
3
Lee, Choong-Ki
3
Su, LuJun
3
Wong, IpKin Anthony
3
Al-Ansi, Amr
2
Hsu, Maxwell K.
2
Hwang, Jinsoo
2
Kim, Insin
2
Kim, Myung-Ja
2
Koo, Bonhak
2
Lam, Iok Keng Veronica
2
Lee, Jin-soo
2
Lee, Sanghyeop
2
Moon, Hyoungeun
2
Qu, Hailin
2
Ryu, Kisang
2
Tsai, Henry
2
Tung, Vincent Wing Sun
2
Adam, Issahaku
1
Adongo, Charles A.
1
Ahn, Jiseon
1
Akram, Umair
1
Alcántara-Pilar, Juan Miguel
1
Ali, Faizan
1
Amaya-Molinar, Carlos Mario
1
Anaba, Valery
1
Baah, Nancy Grace
1
Back, Ki-Joon
1
Balıkçıoğlu, Sevgi
1
Barišić, Petra
1
Barrio-García, Salvador del
1
Baum, Tom
1
Bednarek, Marei
1
Berezan, Orie
1
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Journal of travel and tourism marketing
SpringerLink / Bücher
Working paper
Journal of retailing and consumer services
333
International journal of hospitality management
188
Journal of business research : JBR
178
The journal of services marketing
102
Journal of hospitality marketing & management
95
International journal of contemporary hospitality management
81
Cogent business & management
78
Psychology & marketing
60
Services marketing quarterly
58
Tourism management : research, policies, practice
57
The service industries journal
54
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
51
Asia Pacific journal of marketing and logistics
49
Journal of strategic marketing
42
Service business
41
Tourism management perspectives : TMP
40
Journal of service research : JSR
39
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
39
Journal of service management
38
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
36
International journal of electronic marketing and retailing : IJEMR
35
The international journal of bank marketing : IJBM
34
European journal of marketing : EJM
33
The international review of retail, distribution and consumer research
31
International journal of consumer studies
30
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
30
International journal of retail and distribution management
27
The TQM journal : the international review of organizational improvement
27
International journal of quality and service sciences
26
Journal of Asian finance, economics and business : JAFEB
26
Journal of air transport management
26
Journal of the Academy of Marketing Science
26
International journal of retail & distribution management
25
Journal of hospitality and tourism insights
25
Total quality management & business excellence
25
Journal of Islamic marketing
24
Tourism analysis : an interdisciplinary tourism & hospitality journal
24
International journal of services and operations management
23
International journal of services, economics and management
23
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ECONIS (ZBW)
114
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21
When online reviews meet ACSI : how ACSI moderates the effects of online reviews on hotel revenue
Gao, Baojun
;
Ding, Xiaojie
;
Chen, Wenbo
;
Jiang, Xiangmei
; …
- In:
Journal of travel and tourism marketing
37
(
2020
)
3
,
pp. 396-408
Persistent link: https://www.econbiz.de/10012289342
Saved in:
22
Impact of customer relationship management on customer
satisfaction
: the case of a budget hotel chain
Rahimi, Roya
;
Kozak, Metin
- In:
Journal of travel and tourism marketing
34
(
2017
)
1/3
,
pp. 40-51
Persistent link: https://www.econbiz.de/10011669947
Saved in:
23
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
24
What makes integrated resort attractive? : exploring the role of experience encounter elements
Ji, Chunli
;
Yang, Ping
- In:
Journal of travel and tourism marketing
39
(
2022
)
3
,
pp. 305-319
Persistent link: https://www.econbiz.de/10013352885
Saved in:
25
The effect of trust on value on travel websites : enhancing well-being and word-of-mouth among the elderly
Kim, Joonhyeong Joseph
;
Nam, Minjung
;
Kim, Insin
- In:
Journal of travel and tourism marketing
36
(
2019
)
1
,
pp. 76-89
Persistent link: https://www.econbiz.de/10012179365
Saved in:
26
A strategy for enhancing senior tourists' well-being perception : focusing on the experience economy
Hwang, Jinsoo
;
Lee, JungHoon
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 314-329
Persistent link: https://www.econbiz.de/10012179404
Saved in:
27
The effect of dynamic integrated resort experience on Croatian customer behavior
Ahn, Jiseon
;
Back, Ki-Joon
;
Barišić, Petra
- In:
Journal of travel and tourism marketing
36
(
2019
)
3
,
pp. 358-370
Persistent link: https://www.econbiz.de/10012179409
Saved in:
28
Airport shopping : an emerging non-aviation business : triggers of traveler loyalty
Han, Heesup
;
Yu, Jongsik
;
Kim, Wansoo
- In:
Journal of travel and tourism marketing
35
(
2018
)
7
,
pp. 835-845
Persistent link: https://www.econbiz.de/10011941756
Saved in:
29
Investigating visitor attitudes towards the reopening of a theme park : an application of the push-pull-mooring model
Xie, Philip Feifan
;
Luo, Jingjing
- In:
Journal of travel and tourism marketing
38
(
2021
)
8
,
pp. 867-880
Persistent link: https://www.econbiz.de/10012649894
Saved in:
30
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
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