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~isPartOf:"Journal of travel and tourism marketing"
~isPartOf:"The Cornell hospitality quarterly"
~isPartOf:"The real estate finance journal"
~subject:"Customer satisfaction"
~subject:"United States"
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Search: subject_exact:"Hotelgewerbe"
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Customer satisfaction
United States
Hotel industry
178
Hotellerie
178
Consumer behaviour
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44
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Han, Heesup
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Journal of travel and tourism marketing
The Cornell hospitality quarterly
The real estate finance journal
International journal of hospitality management
222
International journal of contemporary hospitality management
84
Journal of hospitality marketing & management
67
Tourism management : research, policies, practice
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
38
The journal of hospitality financial management : journal of the Association of Hospitality Financial Management Educators
25
The Cornell School of hotel administration handbook of applied hospitality strategy
18
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
15
Tourism management perspectives : TMP
15
Tourism economics : the business and finance of tourism and recreation
12
Journal of hospitality and tourism insights
10
Journal of retailing and consumer services
10
International journal of leisure and tourism marketing : IJLTM
9
The journal of services marketing
9
The service industries journal
8
Tourism analysis : an interdisciplinary tourism & hospitality journal
8
Working paper / National Bureau of Economic Research, Inc.
8
Cornell hospitality quarterly : CQ
7
Journal of revenue and pricing management
7
Tourism and hospitality research : THR
7
Tourism and hospitality research : the surrey quarterly review
7
Journal for global business advancement : JGBA
6
Service business
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International journal of services, economics and management
5
Journal of Islamic marketing
5
Tourism review : the official journal of the AIEST
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Administrative Sciences : open access journal
4
Cogent business & management
4
Global business and finance review
4
Handbook of hospitality strategic management
4
International journal of business and economics
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Journal of business research : JBR
4
Journal of vacation marketing : an international journal
4
The IUP journal of marketing management : IJMM
4
The journal of real estate research
4
The review of economics and statistics
4
Academy of Management journal : AMJ
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ECONIS (ZBW)
56
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1
The two sides of hotel green practices in customer experience : an integrated approach of the Kano model and business analytics
Park, Hyekyung
;
Bitaab, Mahsa
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
Journal of travel and tourism marketing
41
(
2024
)
4
,
pp. 659-671
Persistent link: https://www.econbiz.de/10014513687
Saved in:
2
Applications and implications of service robots in hospitality
Tuomi, Aarni
;
Tussyadiah, Iis P.
;
Stienmetz, Jason
- In:
The Cornell hospitality quarterly
62
(
2021
)
2
,
pp. 232-247
Persistent link: https://www.econbiz.de/10012520149
Saved in:
3
Influence of vegan attributes on hotel consumption value, perceived advantages, and word-of-mouth and revisit intentions
Yu, Jongsik
;
Kim, Seongseop
;
Baah, Nancy Grace
;
Seo, …
- In:
Journal of travel and tourism marketing
40
(
2023
)
8
,
pp. 639-652
Persistent link: https://www.econbiz.de/10014447620
Saved in:
4
The impact of tourist–robot interaction on tourist engagement in the hospitality industry : a mixed-method study
Fang, Shujie
;
Han, Xiaoyun
;
Chen, Shuping
- In:
The Cornell hospitality quarterly
64
(
2023
)
2
,
pp. 246-266
Persistent link: https://www.econbiz.de/10014253110
Saved in:
5
Comprehensive effects of short-term rental platforms across hotel types in U.S. and international destinations
O'Neill, John
;
Yeon, Jihwan
- In:
The Cornell hospitality quarterly
64
(
2023
)
1
,
pp. 5-21
Persistent link: https://www.econbiz.de/10014229645
Saved in:
6
Measuring customer satisfaction and hotel efficiency analysis : an approach based on data envelopment analysis
Kim, Changhee
;
Chung, Kyunghwa
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 257-266
Persistent link: https://www.econbiz.de/10013256797
Saved in:
7
Being moved or being satisfied? : the effect of unexpected acts of personal kindness in hospitality service encounters
Griessmair, Michele
;
Han, Spring H.
;
Masuda, Hisashi
- In:
The Cornell hospitality quarterly
63
(
2022
)
2
,
pp. 267-288
Persistent link: https://www.econbiz.de/10013256798
Saved in:
8
Customer views on comprehensive green hotel selection attributes and analysis of importance-performance
Quan, Lanji
;
Kim, Jinkyung Jenny
;
Han, Heesup
- In:
Journal of travel and tourism marketing
39
(
2022
)
6
,
pp. 535-554
Persistent link: https://www.econbiz.de/10014234582
Saved in:
9
The effect of Airbnb on hotel performance : comparing single- and multi-unit host listings in the United States
Dogru, Tarik
;
Mody, Makarand Amrish
;
Line, Nathaniel D.
; …
- In:
The Cornell hospitality quarterly
63
(
2022
)
3
,
pp. 297-312
Persistent link: https://www.econbiz.de/10013387192
Saved in:
10
Causal-predictive model of customer lifetime/influence value : mediating roles of memorable experiences and customer engagement in hotels and airlines
Noppadol Manosuthi
;
Lee, Jin-soo
;
Han, Heesup
- In:
Journal of travel and tourism marketing
38
(
2021
)
5
,
pp. 461-477
Persistent link: https://www.econbiz.de/10012607328
Saved in:
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