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~isPartOf:"Journal of travel and tourism marketing"
~subject:"Automation"
~subject:"Consumer behaviour"
~subject:"Theory"
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Automation
Consumer behaviour
Theory
Konsumentenverhalten
4
Robot
4
Roboter
4
Beziehungsmarketing
3
Brand management
3
Customer satisfaction
3
Dienstleistungsqualität
3
Kundenzufriedenheit
3
Markenführung
3
Relationship marketing
3
Service quality
3
Brand
2
Brand image
2
Gastronomie
2
Markenartikel
2
Markenimage
2
Restaurant industry
2
Arbeitskräfte
1
Brand experience
1
Customer service
1
Hotel industry
1
Hotellerie
1
Kundenservice
1
Risiko
1
Risikopräferenz
1
Risk
1
Risk attitude
1
Robot service employees
1
Robot services
1
Robotic restaurants
1
Robotics
1
Robots
1
Workforce
1
anthropomorphism
1
attitude
1
behavioral intentions
1
brand authenticity
1
brand experience
1
brand loyalty
1
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Hwang, Jinsoo
2
Kim, Heather Markham
2
Kim, Jinkyung Jenny
2
Tung, Vincent Wing Sun
2
Chan, Ambrose Pak Ho
1
Joo, Kyu-Hyeon
1
Kim, Insin
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Tse, Serene Wai Tsz
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Journal of travel and tourism marketing
International journal of production research
24
International journal of hospitality management
18
Discussion paper series / IZA
16
European journal of operational research : EJOR
12
CESifo working papers
10
GLO discussion paper
10
Journal of business research : JBR
10
Journal of emerging technologies in Accounting
10
Technological forecasting & social change : an international journal
10
Computers & operations research : and their applications to problems of world concern ; an international journal
9
Journal of retailing and consumer services
9
Discussion paper
8
Journal of service research
8
Springer eBook Collection
8
Discussion papers / CEPR
7
Electronic markets : EM ; the international journal of electronic commerce and business media
6
NBER Working Paper
6
NBER working paper series
6
RIETI discussion paper
6
Economics letters
5
Hohenheim discussion papers in business, economics and social sciences
5
International journal of contemporary hospitality management
5
International journal of production economics
5
Journal of hospitality marketing & management
5
Working paper / National Bureau of Economic Research, Inc.
5
Working paper series / United Nations University, UNU-MERIT / United Nations University, UNU-MERIT
5
Department of Economics working paper
4
IED working papers
4
IZA Discussion Paper
4
Journal of securities operations & custody
4
Journal of the Academy of Marketing Science
4
Accounting horizons : a quarterly publication of the American Accounting Association
3
ECON WPS : working papers in economic theory and policy
3
European journal of industrial engineering : EJIE
3
IFN working paper
3
IMF working papers
3
IWH-Diskussionspapiere
3
International journal of accounting information systems
3
International journal of consumer studies
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ECONIS (ZBW)
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1
A patterns perspective of customers' brand experiences with robotics in hospitality
Tung, Vincent Wing Sun
;
Tse, Serene Wai Tsz
- In:
Journal of travel and tourism marketing
40
(
2023
)
1
,
pp. 75-89
Persistent link: https://www.econbiz.de/10014285201
Saved in:
2
The antecedents and consequences of brand authenticity in the restaurant industry :
robot
service employees versus human service employees
Hwang, Jinsoo
;
Kim, Heather Markham
;
Joo, Kyu-Hyeon
; …
- In:
Journal of travel and tourism marketing
39
(
2022
)
2
,
pp. 256-270
Persistent link: https://www.econbiz.de/10013352878
Saved in:
3
Investigation of perceived risks and their outcome variables in the context of robotic restaurants
Hwang, Jinsoo
;
Kim, Heather Markham
;
Kim, Jinkyung Jenny
; …
- In:
Journal of travel and tourism marketing
38
(
2021
)
3
,
pp. 263-281
Persistent link: https://www.econbiz.de/10012514041
Saved in:
4
Examining the effects of robotic service on brand experience : the moderating role of hotel segment
Chan, Ambrose Pak Ho
;
Tung, Vincent Wing Sun
- In:
Journal of travel and tourism marketing
36
(
2019
)
4
,
pp. 458-468
Persistent link: https://www.econbiz.de/10012179419
Saved in:
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