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~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~subject:"Customer satisfaction"
~subject:"Holiday behaviour"
~subject:"Markenimage"
~subject:"Urlaubsverhalten"
~subject:"satisfaction"
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Search: subject:"Beziehungsmarketing"
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Customer satisfaction
Holiday behaviour
Markenimage
Urlaubsverhalten
satisfaction
Beziehungsmarketing
53
Relationship marketing
53
Consumer behaviour
29
Konsumentenverhalten
29
Kundenzufriedenheit
24
Tourism marketing
15
Tourismusmarketing
15
Brand image
12
Destination management
11
Destinationsmanagement
11
Brand management
9
Markenführung
9
Customer integration
8
Dienstleistungsqualität
8
Emotion
8
Kundenintegration
8
Service quality
8
Social Web
8
Social web
8
Tourism
8
Tourismus
8
Tourism industry
7
Tourismuswirtschaft
7
loyalty
7
Betriebliche Wertschöpfung
6
Hotel industry
6
Hotellerie
6
Tourism destination
6
Tourismusregion
6
Value creation
6
Customer value
5
Internet marketing
5
Kundenwert
5
Online-Marketing
5
Viral marketing
5
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23
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5
Type of publication
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Article
36
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Article in journal
36
Aufsatz in Zeitschrift
36
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English
36
Author
All
Ribeiro, Manuel Alector
4
Hsu, Cathy H. C.
3
Hwang, Yoo Hee
2
King, Ceridwyn
2
Lee, Choong-Ki
2
Mallya, Jyothi
2
Mattila, Anna S.
2
Perdue, Richard R.
2
Shin, Hakseung
2
So, Kevin Kam Fung
2
Stylidis, Dimitrios
2
Uysal, Muzaffer
2
Woosnam, Kyle M.
2
Woosnam, Kyle Maurice
2
Ahrholdt, Dennis C.
1
Assaf, A. Georges
1
Bashir, Makhmoor
1
Bellou, Victoria
1
Ben-Shaul, Michal
1
Bose, Sunny
1
Chen, Shan-Pei
1
Chung, Namho
1
Dieck, M. Claudia tom
1
Durko, Angela M.
1
Ekinci, Yuksel
1
Fountoulaki, Paraskevi
1
Füller, Johann
1
Gopalakrishnan, Parvadhavardhini
1
Gudergan, Siegfried P.
1
Guillet, Basak Denizci
1
Herting, Stephan
1
Hollebeek, Linda D.
1
Huang, Jue
1
Huang, Wen-Shiung
1
Japutra, Arnold
1
Jiang, Yangyang
1
Kamath, Giridhar
1
Kamath, Vasanth
1
Kim, Hyelin
1
Kim, Myung-Ja
1
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Published in...
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of retailing and consumer services
307
Journal of business research : JBR
220
International journal of hospitality management
158
The journal of services marketing
111
Journal of travel and tourism marketing
83
The journal of product & brand management
83
Journal of hospitality marketing & management
74
The journal of brand management : an international journal
67
The service industries journal
67
Tourism management : research, policies, practice
67
Cogent business & management
66
Asia Pacific journal of marketing and logistics
64
International journal of contemporary hospitality management
61
Industrial marketing management : the international journal for industrial and high-tech firms
55
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
55
Journal of strategic marketing
49
Journal of service management
47
Psychology & marketing
47
Journal of service research : JSR
46
Services marketing quarterly
45
Service business
44
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
41
Journal of the Academy of Marketing Science
41
European journal of marketing : EJM
39
The international journal of bank marketing : IJBM
38
The journal of business & industrial marketing
38
International journal of electronic customer relationship management : IJECRM
33
Marketing intelligence & planning
33
The TQM journal : the international review of organizational improvement
32
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
International journal of electronic marketing and retailing : IJEMR
30
International journal of internet marketing and advertising : IJIMA
30
Tourism management perspectives : TMP
30
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
28
Journal of marketing
28
Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
28
Journal of retailing
27
The international review of retail, distribution and consumer research
27
Total quality management & business excellence
27
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ECONIS (ZBW)
36
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1
Exploring the influence of touch points on tourist experiences at crisis impacted destinations
Krey, Nina
;
Dieck, M. Claudia tom
;
Wu, Shuang
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10014245276
Saved in:
2
Determinants of visitors' loyalty to religious sacred event places : a multigroup measurement invariance model
Kamath, Vasanth
;
Ribeiro, Manuel Alector
;
Woosnam, Kyle …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 176-196
Persistent link: https://www.econbiz.de/10014245296
Saved in:
3
Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Papadopoulou, Nikoleta Maria
;
Ribeiro, Manuel Alector
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 644-662
Persistent link: https://www.econbiz.de/10014245638
Saved in:
4
Customer nontransactional value cocreation in an online hotel brand community : driving motivation, engagement behavior, and value beneficiary
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1088-1104
Persistent link: https://www.econbiz.de/10013258957
Saved in:
5
Bad intentions : customers' negative reactions to intentional failures and mitigating conditions
Nazifi, Amin
;
Roschk, Holger
;
Ordenes, Francisco Villarroel
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
8
,
pp. 1808-1827
Persistent link: https://www.econbiz.de/10013391013
Saved in:
6
Developing a multi-dimensional measure of hotel brand customers' online engagement behaviors to capture non-transactional value
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 593-609
Persistent link: https://www.econbiz.de/10014245435
Saved in:
7
Extension and validation of a novel destination brand equity model
Ekinci, Yuksel
;
Japutra, Arnold
;
Molinillo, Sebastian
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
6
,
pp. 1257-1276
Persistent link: https://www.econbiz.de/10014295315
Saved in:
8
Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10012794781
Saved in:
9
Exploring resident-tourist interaction and its impact on tourists' destination image
Stylidis, Dimitrios
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 186-201
Persistent link: https://www.econbiz.de/10012794795
Saved in:
10
Place-oriented or people-oriented concepts for destination loyalty : destination image and place attachment versus perceived distances and emotional solidarity
Tasci, Asli DA
;
Uslu, Abdullah
;
Stylidis, Dimitrios
; …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
2
,
pp. 430-453
Persistent link: https://www.econbiz.de/10012794820
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