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~isPartOf:"Journal of travel research : a quarterly publication of the Travel and Tourism Research Association"
~subject:"Customer satisfaction"
~subject:"Holiday behaviour"
~subject:"Social Web"
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Search: subject:"Beziehungsmarketing"
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Customer satisfaction
Holiday behaviour
Social Web
Beziehungsmarketing
53
Relationship marketing
53
Consumer behaviour
29
Konsumentenverhalten
29
Kundenzufriedenheit
24
Tourism marketing
15
Tourismusmarketing
15
Urlaubsverhalten
15
Brand image
12
Markenimage
12
Destination management
11
Destinationsmanagement
11
Brand management
9
Markenführung
9
Customer integration
8
Dienstleistungsqualität
8
Emotion
8
Kundenintegration
8
Service quality
8
Social web
8
Tourism
8
Tourismus
8
Tourism industry
7
Tourismuswirtschaft
7
loyalty
7
Betriebliche Wertschöpfung
6
Hotel industry
6
Hotellerie
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Tourism destination
6
Tourismusregion
6
Value creation
6
satisfaction
6
Customer value
5
Internet marketing
5
Kundenwert
5
Online-Marketing
5
Viral marketing
5
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37
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37
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37
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English
37
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Ribeiro, Manuel Alector
4
Perdue, Richard R.
3
Shin, Hakseung
3
Hsu, Cathy H. C.
2
Hwang, Yoo Hee
2
King, Ceridwyn
2
Lee, Choong-Ki
2
Mallya, Jyothi
2
Mattila, Anna S.
2
So, Kevin Kam Fung
2
Stylidis, Dimitrios
2
Woosnam, Kyle M.
2
Woosnam, Kyle Maurice
2
Ahrholdt, Dennis C.
1
Back, Ki-Joon
1
Bellou, Victoria
1
Ben-Shaul, Michal
1
Chen, Shan-Pei
1
Chung, Namho
1
Chung, Sunghun
1
Dieck, M. Claudia tom
1
Durko, Angela M.
1
Fountoulaki, Paraskevi
1
Füller, Johann
1
Gopalakrishnan, Parvadhavardhini
1
Gudergan, Siegfried P.
1
Guillet, Basak Denizci
1
Heinonen, Kristina
1
Herting, Stephan
1
Hollebeek, Linda D.
1
Hong, Jung Hwa
1
Huang, Jue
1
Huang, Wen-Shiung
1
Izogo, Ernest Emeka
1
Jiang, Yangyang
1
Kamath, Giridhar
1
Kamath, Vasanth
1
Karjaluoto, Heikki
1
Kim, Hyelin
1
Kim, Myung-Ja
1
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
Journal of retailing and consumer services
305
Journal of business research : JBR
218
International journal of hospitality management
148
The journal of services marketing
120
Journal of travel and tourism marketing
78
Journal of hospitality marketing & management
76
Industrial marketing management : the international journal for industrial and high-tech firms
69
The service industries journal
69
Tourism management : research, policies, practice
67
International journal of contemporary hospitality management
59
Journal of strategic marketing
58
Cogent business & management
56
Journal of service management
55
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
53
Asia Pacific journal of marketing and logistics
49
Journal of service research : JSR
49
International journal of internet marketing and advertising : IJIMA
48
Service business
48
The journal of product & brand management
47
Journal of the Academy of Marketing Science
46
Services marketing quarterly
46
The journal of business & industrial marketing
44
International journal of electronic customer relationship management : IJECRM
42
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
40
Psychology & marketing
40
International journal of electronic marketing and retailing : IJEMR
38
Journal of marketing
36
Marketing intelligence & planning
35
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
34
The international journal of bank marketing : IJBM
34
The journal of brand management : an international journal
34
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
33
The TQM journal : the international review of organizational improvement
33
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
31
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
30
International journal of business information systems : IJBIS
30
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
29
Tourism management perspectives : TMP
29
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
28
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ECONIS (ZBW)
37
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1
Characterizing ex situ value : a customer-dominant perspective on value
Heinonen, Kristina
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
8
,
pp. 1707-1721
Persistent link: https://www.econbiz.de/10014384378
Saved in:
2
Exploring the influence of touch points on tourist experiences at crisis impacted destinations
Krey, Nina
;
Dieck, M. Claudia tom
;
Wu, Shuang
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 39-54
Persistent link: https://www.econbiz.de/10014245276
Saved in:
3
Determinants of visitors' loyalty to religious sacred event places : a multigroup measurement invariance model
Kamath, Vasanth
;
Ribeiro, Manuel Alector
;
Woosnam, Kyle …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
1
,
pp. 176-196
Persistent link: https://www.econbiz.de/10014245296
Saved in:
4
Psychological determinants of tourist satisfaction and destination loyalty : the influence of perceived overcrowding and overtourism
Papadopoulou, Nikoleta Maria
;
Ribeiro, Manuel Alector
; …
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 644-662
Persistent link: https://www.econbiz.de/10014245638
Saved in:
5
Customer nontransactional value cocreation in an online hotel brand community : driving motivation, engagement behavior, and value beneficiary
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
5
,
pp. 1088-1104
Persistent link: https://www.econbiz.de/10013258957
Saved in:
6
Bad intentions : customers' negative reactions to intentional failures and mitigating conditions
Nazifi, Amin
;
Roschk, Holger
;
Ordenes, Francisco Villarroel
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
8
,
pp. 1808-1827
Persistent link: https://www.econbiz.de/10013391013
Saved in:
7
Developing a multi-dimensional measure of hotel brand customers' online engagement behaviors to capture non-transactional value
Shin, Hakseung
;
Perdue, Richard R.
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
3
,
pp. 593-609
Persistent link: https://www.econbiz.de/10014245435
Saved in:
8
Beyond a single firm and internal focus service failure/recovery : multiple providers and external service recoveries
Weber, Karin
;
Hsu, Cathy H. C.
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 50-63
Persistent link: https://www.econbiz.de/10012794781
Saved in:
9
Exploring resident-tourist interaction and its impact on tourists' destination image
Stylidis, Dimitrios
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
1
,
pp. 186-201
Persistent link: https://www.econbiz.de/10012794795
Saved in:
10
Place-oriented or people-oriented concepts for destination loyalty : destination image and place attachment versus perceived distances and emotional solidarity
Tasci, Asli DA
;
Uslu, Abdullah
;
Stylidis, Dimitrios
; …
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
2
,
pp. 430-453
Persistent link: https://www.econbiz.de/10012794820
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