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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~person:"Benson, Paul George"
~person:"Cohen, Morris A."
~subject:"Customer satisfaction"
~subject:"Product differentiation"
~subject:"Product quality"
~subject:"Produktqualität"
~subject:"United States"
~subject:"product quality"
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Benson, Paul George
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Management science : journal of the Institute for Operations Research and the Management Sciences
Faculty & research / Insead : working paper series
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ECONIS (ZBW)
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Service competition and product quality in the U.S. automobile industry
Tijerina Guajardo, José Alfredo
;
Cohen, Morris A.
; …
- In:
Management science : journal of the Institute for …
62
(
2016
)
7
,
pp. 1860-1877
Persistent link: https://www.econbiz.de/10011518598
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2
Impact of performance-based contracting on product reliability : an empirical analysis
Guajardo, Jose A.
;
Cohen, Morris A.
;
Kim, Sang Hyun
; …
- In:
Management science : journal of the Institute for …
58
(
2012
)
5
,
pp. 961-979
Persistent link: https://www.econbiz.de/10009553489
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3
The effects of organizational context on quality management : an empirical investigation
Benson, Paul George
- In:
Management science : journal of the Institute for …
37
(
1991
)
9
,
pp. 1107-1124
Persistent link: https://www.econbiz.de/10001112404
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