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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"Operations research"
~subject:"queues"
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Management science : journal of the Institute for Operations Research and the Management Sciences
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INFOR : information systems and operational research
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INFORMS journal on computing : JOC ; charting new directions in operations research and computer science ; a journal of the Institute for Operations Research and the Management Sciences
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Personalized priority policies in call centers using past customer interaction information
Hathaway, Brett Alan
;
Emadi, Seyed Morteza
;
Deshpande, …
- In:
Management science : journal of the Institute for …
68
(
2022
)
4
,
pp. 2806-2823
Persistent link: https://www.econbiz.de/10013368311
Saved in:
2
Don't call us, we'll call you : an empirical study of caller behavior under a callback option
Hathaway, Brett A.
;
Emadi, Seyed Morteza
;
Deshpande, Vinayak
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1508-1526
Persistent link: https://www.econbiz.de/10012506002
Saved in:
3
Multimodularity in the stochastic appointment scheduling problem with discrete arrival epochs
Zacharias, Christos
;
Yunes, Tallys
- In:
Management science : journal of the Institute for …
66
(
2020
)
2
,
pp. 744-763
Persistent link: https://www.econbiz.de/10012213229
Saved in:
4
When to use provider triage in emergency departments
Kamali, Michael F.
;
Tezcan, Tolga
;
Yildiz, Ozlem
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1003-1019
Persistent link: https://www.econbiz.de/10012013481
Saved in:
5
Coverage, coarseness, and classification : determinants of social efficiency in priority queues
Gurvich, Itai
;
Lariviere, Martin A.
;
Ozkan, Can
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1061-1075
Persistent link: https://www.econbiz.de/10012013498
Saved in:
6
Data-driven patient scheduling in emergency departments : a hybrid robust-stochastic approach
He, Shuangchi
;
Sim, Melvyn
;
Zhang, Meilin
- In:
Management science : journal of the Institute for …
65
(
2019
)
9
,
pp. 4123-4140
Persistent link: https://www.econbiz.de/10012118545
Saved in:
7
Queueing models of case managers
Campello, Fernanda
;
Ingólfsson, Ármann
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
63
(
2017
)
3
,
pp. 882-900
Persistent link: https://www.econbiz.de/10011656411
Saved in:
8
Scheduling homogeneous impatient customers
Bassamboo, Achal
;
Singh Randhawa, Ramandeep
- In:
Management science : journal of the Institute for …
62
(
2016
)
7
,
pp. 2129-2147
Persistent link: https://www.econbiz.de/10011520410
Saved in:
9
Optimal workflow decisions for investigators in systems with interruptions
Dobson, Gregory
;
Tezcan, Tolga
;
Tilson, Vera
- In:
Management science : journal of the Institute for …
59
(
2013
)
5
,
pp. 1125-1141
Persistent link: https://www.econbiz.de/10009751183
Saved in:
10
Implications of hyperbolic discounting for optimal pricing and scheduling of unpleasant services that generate future benefits
Plambeck, Erica L.
;
Wang, Qiong
- In:
Management science : journal of the Institute for …
59
(
2013
)
8
,
pp. 1927-1946
Persistent link: https://www.econbiz.de/10009788937
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