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~isPartOf:"Management science : journal of the Institute for Operations Research and the Management Sciences"
~subject:"pricing"
~subject:"queues"
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Management science : journal of the Institute for Operations Research and the Management Sciences
Production and operations management : the flagship research journal of the Production and Operations Management Society
8
Manufacturing & service operations management : M & SOM
5
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Personalized priority policies in call centers using past customer interaction information
Hathaway, Brett Alan
;
Emadi, Seyed Morteza
;
Deshpande, …
- In:
Management science : journal of the Institute for …
68
(
2022
)
4
,
pp. 2806-2823
Persistent link: https://www.econbiz.de/10013368311
Saved in:
2
A model of queue scalping
Yang, Luyi
;
Wang, Zhongbin
;
Cui, Shiliang
- In:
Management science : journal of the Institute for …
67
(
2021
)
11
,
pp. 6803-6821
Persistent link: https://www.econbiz.de/10012703709
Saved in:
3
Don't call us, we'll call you : an empirical study of caller behavior under a callback option
Hathaway, Brett A.
;
Emadi, Seyed Morteza
;
Deshpande, Vinayak
- In:
Management science : journal of the Institute for …
67
(
2021
)
3
,
pp. 1508-1526
Persistent link: https://www.econbiz.de/10012506002
Saved in:
4
The economics of line-sitting
Cui, Shiliang
;
Wang, Zhongbin
;
Yang, Luyi
- In:
Management science : journal of the Institute for …
66
(
2020
)
1
,
pp. 227-242
Persistent link: https://www.econbiz.de/10012156581
Saved in:
5
When to use provider triage in emergency departments
Kamali, Michael F.
;
Tezcan, Tolga
;
Yildiz, Ozlem
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1003-1019
Persistent link: https://www.econbiz.de/10012013481
Saved in:
6
Coverage, coarseness, and classification : determinants of social efficiency in priority queues
Gurvich, Itai
;
Lariviere, Martin A.
;
Ozkan, Can
- In:
Management science : journal of the Institute for …
65
(
2019
)
3
,
pp. 1061-1075
Persistent link: https://www.econbiz.de/10012013498
Saved in:
7
Optimal price and delay differentiation in large-scale queueing systems
Maglaras, Costis
;
Yao, John
;
Zeevi, Assaf
- In:
Management science : journal of the Institute for …
64
(
2018
)
5
,
pp. 2427-2444
Persistent link: https://www.econbiz.de/10011874350
Saved in:
8
Queueing models of case managers
Campello, Fernanda
;
Ingólfsson, Ármann
;
Shumsky, Robert A.
- In:
Management science : journal of the Institute for …
63
(
2017
)
3
,
pp. 882-900
Persistent link: https://www.econbiz.de/10011656411
Saved in:
9
Scheduling homogeneous impatient customers
Bassamboo, Achal
;
Singh Randhawa, Ramandeep
- In:
Management science : journal of the Institute for …
62
(
2016
)
7
,
pp. 2129-2147
Persistent link: https://www.econbiz.de/10011520410
Saved in:
10
Optimal price/lead-time menus for queues with customer choice : segmentation, pooling, and strategic delay
Afèche, Philipp
;
Pavlin, J. Michael
- In:
Management science : journal of the Institute for …
62
(
2016
)
8
,
pp. 2412-2436
Persistent link: https://www.econbiz.de/10011539548
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