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~isPartOf:"Managing service quality : MSQ ; an international journal"
~isPartOf:"Routledge studies in marketing"
~subject:"Customer satisfaction"
~type_genre:"Collection of articles of several authors"
~type_genre:"Handbook"
~type_genre:"Statistik"
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Customer satisfaction
Kundenzufriedenheit
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Managing service quality : MSQ ; an international journal
Routledge studies in marketing
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
4
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Journal of business research : JBR
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Psychology & marketing
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Acta oeconomica Pragensia : vědecký časopis Vysoke Školy Ekonomické v Praze
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Advances in Marketing, Customer Relationship Management, and E-Services (AMCRMES) book series
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Advances in marketing, customer relationship management, and e-services book series (AMCRMES)
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Beiträge und Informationen aus dem Ostseeinstitut für Marketing, Verkehr und Tourismus an der Universität Rostock
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Marketing and mobile financial services : a global perspective on digital banking consumer behaviour
Shaikh, Aijaz A.
(
ed.
);
Karjaluoto, Heikki
(
ed.
)
-
2019
Persistent link: https://www.econbiz.de/10011913473
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2
Special issue on "doing more with less" with selected services marketing papers from the ANZMAC 2010 conference
Finsterwalder, Jörg
(
contributor
)
-
Australian and New Zealand Marketing Academy
-
2011
Persistent link: https://www.econbiz.de/10009407396
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