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~isPartOf:"Managing service quality : MSQ ; an international journal"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Su, LuJun"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Hotel industry"
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Customer satisfaction
Dienstleistungsqualität
Hotel industry
Kundenzufriedenheit
3
Service quality
3
Beziehungsmarketing
2
Destination management
2
Destinationsmanagement
2
Holiday behaviour
2
Relationship marketing
2
Urlaubsverhalten
2
China
1
Consumer behaviour
1
Consumer boycott
1
Corporate Social Responsibility
1
Corporate social responsibility
1
Customer-company identification
1
Destination social responsibility
1
Environmental commitment
1
Environmental consciousness
1
Environmental management
1
Environmentally responsible behavior
1
Event marketing
1
Event-Marketing
1
Konsumentenboykott
1
Konsumentenverhalten
1
Lebensqualität
1
Motive attributions
1
Negative event
1
Perceived betrayal
1
Quality of life
1
Relationship quality
1
Repurchase intentions
1
Satisfaction
1
South Korea
1
Subjective well-being
1
Südkorea
1
Tourism
1
Tourism boycott
1
Tourism destination
1
Tourism industry
1
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Su, LuJun
Ghazali Musa
4
Han, Heesup
4
Albayrak, Tahir
3
Caber, Meltem
3
Chung, Namho
3
Lee, Jin-soo
3
Sedigheh Moghavvemi
3
Uysal, Muzaffer
3
Assaker, Guy
2
Barnes, Stuart J.
2
Beise-Zee, Rian
2
Cai, Ruiying
2
Dearden, Philip
2
Finsterwalder, Jörg
2
Fu, Xiaoxiao
2
Hitchcock, Michael
2
Hu, Feng
2
Huang, Songshan
2
Hyun, Sunghyup Sean
2
Jung, Timothy
2
Kim, Woo Gon
2
Korfiatis, Nikolaos
2
Lai, Ivan K. W.
2
Larivière, Bart
2
Leue, M. Claudia
2
Liu, Yong
2
Lu, Lu
2
Matzler, Kurt
2
Nicolau, Juan Luis
2
Park, Sangwon
2
Petrick, James F.
2
Prebežac, Darko
2
Radojevic, Tijana
2
Slåtten, Terje
2
Stamolampros, Panagiotis
2
Stanic, Nenad
2
Stanisic, Nemanja
2
Swanson, Scott R.
2
Taplin, Ross H.
2
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Managing service quality : MSQ ; an international journal
Tourism management : research, policies, practice
Journal of travel and tourism marketing
4
Journal of business research : JBR
2
International journal of contemporary hospitality management
1
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
1
Journal of hospitality and tourism insights
1
Journal of service theory and practice
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Tourism management perspectives : TMP
1
Tourism review
1
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ECONIS (ZBW)
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1
The effect of destination employee service quality on tourist environmentally responsible behavior : A moderated mediation model incorporating environmental commitment, destination...
He, Xuehuan
;
Cheng, Jin
;
Swanson, Scott R.
;
Su, LuJun
; …
- In:
Tourism management : research, policies, practice
90
(
2022
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013326534
Saved in:
2
How do destination negative events trigger tourists' perceived betrayal and boycott? : the moderating role of relationship quality
Su, LuJun
;
Jia, Bocong
;
Huang, Yinghua
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326665
Saved in:
3
The effects of perceived service quality on repurchase intentions and subjective well-being of Chinese tourists : the mediating role of relationship quality
Su, LuJun
;
Swanson, Scott R.
;
Chen, Xiaohong
- In:
Tourism management : research, policies, practice
52
(
2016
),
pp. 82-95
Persistent link: https://www.econbiz.de/10011418366
Saved in:
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