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~isPartOf:"Manufacturing & service operations management : M & SOM"
~subject:"Gesundheitswesen"
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Gesundheitswesen
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Dienstleistungsqualität
33
Service quality
33
service operations
11
Gesundheitsversorgung
10
Health care
10
Quality management
10
Qualitätsmanagement
10
Hospital
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Kundenzufriedenheit
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Produktqualität
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Queueing theory
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Warteschlangentheorie
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healthcare management
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service quality
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Akan, Mustafa
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Ayer, Turgay
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Bolling, Steven F.
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Chandrasekaran, Aravind
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Slaugh, Vincent W.
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Tayur, Sridhar
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Tong, Chunyang
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Vlachý, Jan
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Walker, Daniel
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Manufacturing & service operations management : M & SOM
Journal of health organization and management
29
NBER Working Paper
29
Journal of health economics
28
NBER working paper series
27
Working paper / National Bureau of Economic Research, Inc.
27
Health care management review : HCM review
24
The TQM journal : the international review of organizational improvement
23
CESifo working papers
17
European journal of operational research : EJOR
17
Quality management journal : QMJ
17
Gabler Edition Wissenschaft
16
Discussion paper / Centre for Economic Policy Research
15
Journal of service management
15
International journal of production research
14
Europäische Hochschulschriften / 5
13
Health marketing quarterly
12
International journal of hospitality management
12
International journal of productivity and quality management : IJPQM
12
Journal of business research : JBR
12
Management science : journal of the Institute for Operations Research and the Management Sciences
12
Technological forecasting & social change : an international journal
12
The service industries journal
12
Total quality management & business excellence
12
Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen
11
International journal of quality & reliability management
11
International journal of services and operations management
11
Production and operations management : an international journal of the Production and Operations Management Society
11
SpringerLink / Bücher
11
CHE research paper
10
Health economics
10
Production and operations management : the flagship research journal of the Production and Operations Management Society
9
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
9
Discussion paper / NHH, Department of Economics
8
International journal of health care finance and economics
8
International journal of pharmaceutical and healthcare marketing : IJPHM
8
International journal of production economics
8
The European journal of health economics : HEPAC ; health economics in prevention and care
8
The Milbank quarterly
8
World Bank E-Library Archive
8
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ECONIS (ZBW)
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1
Flexibility and consistency in long-term care rostering
Slaugh, Vincent W.
;
Scheller-Wolf, Alan A.
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
2
,
pp. 719-736
Persistent link: https://www.econbiz.de/10014302193
Saved in:
2
The business of healthcare : the role of physician integration in bundled payments
Vlachý, Jan
;
Ayer, Turgay
;
Ayvaci, Mehmet Ulvi Saygi
; …
- In:
Manufacturing & service operations management : M & SOM
25
(
2023
)
3
,
pp. 996-1012
Persistent link: https://www.econbiz.de/10014302831
Saved in:
3
Product price, quality, and service decisions under consumer choice models
Wang, Ruxian
;
Ke, Chenxu
;
Cui, Shiliang
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
1
,
pp. 430-447
Persistent link: https://www.econbiz.de/10012818736
Saved in:
4
Payment models to coordinate healthcare providers with partial attribution of outcome costs
Rajagopalan, Sampath
;
Tong, Chunyang
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
1
,
pp. 600-616
Persistent link: https://www.econbiz.de/10012818790
Saved in:
5
Collaboration structures in integrated healthcare delivery systems : an exploratory study of accountable care organizations
Lan, Yingchao
;
Chandrasekaran, Aravind
;
Goradia, Deepa
; …
- In:
Manufacturing & service operations management : M & SOM
24
(
2022
)
3
,
pp. 1796-1820
Persistent link: https://www.econbiz.de/10013271106
Saved in:
6
On the role of teletriage in healthcare demand management
Cakici, Ozden Engin
;
Mills, Alex F.
- In:
Manufacturing & service operations management : M & SOM
23
(
2021
)
6
,
pp. 1483-1504
Persistent link: https://www.econbiz.de/10012695713
Saved in:
7
Using patient-specific quality information to unlock hidden healthcare capabilities
Wang, Guihua
;
Li, Jun
;
Hopp, Wallace J.
;
Fazzalari, …
- In:
Manufacturing & service operations management : M & SOM
21
(
2019
)
3
,
pp. 582-601
Persistent link: https://www.econbiz.de/10012102847
Saved in:
8
Imaging room and beyond : the underlying economics behind physicians' test-ordering behavior in outpatient services
Dai, Tinglong
;
Akan, Mustafa
;
Tayur, Sridhar
- In:
Manufacturing & service operations management : M & SOM
19
(
2017
)
1
,
pp. 99-113
Persistent link: https://www.econbiz.de/10011669520
Saved in:
9
Information hang-overs in healthcare service systems
Lahiri, Atanu
;
Seidmann, Abraham
- In:
Manufacturing & service operations management : M & SOM
14
(
2012
)
4
,
pp. 634-653
Persistent link: https://www.econbiz.de/10009669690
Saved in:
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