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~isPartOf:"Maritime policy and management : MPM"
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
~subject:"Kundenzufriedenheit"
~type_genre:"Amtliche Publikation"
~type_genre:"Amtsdruckschrift"
~type_genre:"Arbeitspapier"
~type_genre:"Article in journal"
~type_genre:"Bibliography included"
~type_genre:"Collection of articles of several authors"
~type_genre:"Glossary included"
~type_genre:"Mikroform"
~type_genre:"Thesis"
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Maritime policy and management : MPM
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
The TQM journal : the international review of organizational improvement
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An integrated approach to project management using the Kano model and QFD : an empirical case study
Lo, Sonia M.
;
Shen, Han-Ping
;
Chen, James C.
- In:
Total quality management & business excellence : an …
28
(
2017
)
13
,
pp. 1584-1608
Persistent link: https://www.econbiz.de/10011817002
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A hybrid fuzzy methodology to evaluate customer satisfaction in a public transportation system for Istanbul
Bilişik, Özge Nalan
;
Erdoğan, Melike
;
Kaya, İhsan
; …
- In:
Total quality management & business excellence : an …
24
(
2013
)
10
,
pp. 1141-1159
Persistent link: https://www.econbiz.de/10009793743
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