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~isPartOf:"Marketing letters : a journal of research in marketing"
~subject:"Customer Participation"
~subject:"Kundenzufriedenheit"
~subject:"Marketingmanagement"
~subject:"Service industry"
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Customer Participation
Kundenzufriedenheit
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Marketing letters : a journal of research in marketing
Journal of business research : JBR
7
Journal of retailing and consumer services
7
The journal of services marketing
6
Journal of service research : JSR
4
The service industries journal
4
Journal of service management
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Journal of service research
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of hospitality management
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Inventi impact: retailing & consumer services
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Journal of hospitality marketing & management
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Tourism management : research, policies, practice
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Asia Pacific business review
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Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
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Economies : open access journal
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European journal of marketing
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European management journal
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Industry and innovation
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International journal of bank marketing
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International journal of business information systems : IJBIS
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International journal of consumer studies
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International journal of contemporary hospitality management
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International journal of emerging markets
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International journal of productivity and quality management : IJPQM
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International journal of quality and service sciences
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International journal of services, economics and management
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Journal of business ethics : JOBE
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Journal of business market management : JBM
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Journal of economic development
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Journal of global marketing
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Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
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Journal of international marketing
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Journal of marketing research
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Journal of promotion management : innovations in planning and applied research
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Journal of the Academy of Marketing Science
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Customer
participation
in service recovery : a meta-analysis
Van Vaerenbergh, Yves
;
Hazée, Simon
;
Costers, Annelies
- In:
Marketing letters : a journal of research in marketing
29
(
2018
)
4
,
pp. 465-483
Persistent link: https://www.econbiz.de/10011964332
Saved in:
2
Siding with the underdog : is your customer voting effort a sweet deal for your competitors?
Nariswari, Angeline G. A.
;
Chen, Qimei
- In:
Marketing letters : a journal of research in marketing
27
(
2016
)
4
,
pp. 701-713
Persistent link: https://www.econbiz.de/10011614548
Saved in:
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