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~isPartOf:"Middle East journal of management : MEJM"
~isPartOf:"Premier reference source"
~subject:"Konsumentenverhalten"
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Konsumentenverhalten
Computer-assisted marketing
5
IT-gestütztes Marketing
5
Beziehungsmarketing
4
Relationship marketing
4
Consumer behaviour
2
CRM components
1
Call centre
1
Callcenter
1
Customer satisfaction
1
Customer service
1
Data Mining
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Data mining
1
Dienstleistungssektor
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Innovation
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Internet marketing
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Jemen
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Kundenservice
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Kundenzufriedenheit
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Marketing management
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Marketingmanagement
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Online-Marketing
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Service industry
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Telecommunications industry
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Telekommunikationssektor
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Viral marketing
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Virales Marketing
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Welt
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World
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Y-Telecom
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Yemen
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call centre
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customer relationship management
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customer retention
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customer satisfaction
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Alhakimi, Wail
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Eid, Riyad
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Ghaleb, Abdulsalam
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Middle East journal of management : MEJM
Premier reference source
Journal of retailing and consumer services
2
SpringerLink / Bücher
2
Working paper series / Universiteit Gent, Faculteit Economie en Bedrijfskunde
2
Advanced technologies management for retailing : frameworks and cases
1
Berichte aus der Betriebswirtschaft
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Business horizons
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Consumer behavior, organizational development, and electronic commerce : emerging issues for advancing modern socioeconomies
1
Dialogmarketing Perspektiven 2010/2011 : Tagungsband 5. wissenschaftlicher interdisziplinärer Kongress für Dialogmarketing
1
Diginomics Research Perspectives : The Role of Digitalization in Business and Society
1
E-collaboration ; Vol. 3
1
E-marketing ; Vol. 2
1
European journal of marketing : EJM
1
GDI-Impuls : Wissensmagazin für Wirtschaft, Gesellschaft, Handel
1
GfK marketing intelligence review : Marketingforschung für die Praxis
1
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
1
Industrial marketing management : the international journal for industrial and high-tech firms
1
Innovationen im Kundendialog : reales Kundenverhalten und reales Marketing
1
International journal of business intelligence research : IJBIR ; an official publication of the Information Resources Management Association
1
International journal of electronic commerce : IJEC
1
International journal of management and decision making : IJMDM
1
International journal of market research : JMRS ; the journal of the Market Research Society
1
Jahrbuch der Absatz- und Verbrauchsforschung
1
Journal of business & economics research
1
Journal of business research : JBR
1
Journal of direct, data and digital marketing practice : the international journal of the Institute of Direct Marketing
1
Journal of marketing analytics : JMA
1
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
1
Journal of retailing
1
Journal of the Academy of Marketing Science
1
Management dynamics in the knowledge economy
1
Marketing nach Maß : von der Vielfalt profitieren
1
Media and change management : creating a path for new content formats, business models, consumer roles, and business responsibility
1
Mit 60 Tabellen
1
Retailing in the 21st century : current and future trends
1
Schriften zum innovativen Marketing
1
Springer eBook Collection / Business and Economics
1
Strategic information systems ; Vol. 3
1
The Harvard John M. Olin discussion paper series
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The impact of CRM components system on customer retention in the telecom industry : a case of Y-Telecom in Yemen
Alhakimi, Wail
;
Ghaleb, Abdulsalam
- In:
Middle East journal of management : MEJM
6
(
2019
)
4
,
pp. 378-409
Persistent link: https://www.econbiz.de/10012111773
Saved in:
2
Successful customer relationship management programs and technologies : issues and trends
Eid, Riyad
(
ed.
)
-
2012
Persistent link: https://www.econbiz.de/10009514031
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