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~isPartOf:"Operations management research : OMR ; advancing practice through theory"
~isPartOf:"The international journal of productivity and performance management : IJPPM"
~subject:"Dienstleistungssektor"
~subject:"Lean management"
~subject:"Organizational change"
~type:"article"
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Dienstleistungssektor
Lean management
Organizational change
Quality management
80
Qualitätsmanagement
80
Lean Management
23
Lean Production
20
Lean production
20
Business process management
12
Prozessmanagement
12
Firm performance
10
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10
Produktqualität
10
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Antony, Jiju
9
Gijo, E. V.
3
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Bhat, Shreeranga
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Jnanesh, N. A.
2
Sunder M., Vijaya
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1
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Operations management research : OMR ; advancing practice through theory
The international journal of productivity and performance management : IJPPM
The TQM journal : the international review of organizational improvement
77
International journal of quality & reliability management
49
International journal of six sigma and competitive advantage : IJSSCA
48
Total quality management & business excellence
45
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
40
International journal of productivity and quality management : IJPQM
37
Quality management journal : QMJ
25
Business process management journal
20
International journal of production research
19
International journal of production economics
14
International journal of quality and service sciences
14
International journal of services and operations management
14
Journal of industrial engineering and management : JIEM
11
International journal of business excellence : IJBEX
10
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
10
Six Sigma in der Finanzbranche
10
The international journal of productivity and performance management
10
International journal of business excellence
9
International journal of information systems and change management : IJISCM
9
Journal of enterprise transformation : a joint publication of the Institute of Industrial Engineers and the International Council on Systems Engineering
9
Lean Six Sigma : erfolgreiche Kombination von Lean Management, Six Sigma und Design for Six Sigma
9
Health care management review : HCM review
8
Journal of health organization and management
8
Benchmarking : an international journal ; BIJ
7
Global business and organizational excellence : a review of research & best practices
7
International journal of process management and benchmarking : IJPMB
7
Lean Six Sigma in service : applications and case studies
7
The service industries journal
7
IEEE transactions on engineering management : EM
6
International journal of agile systems and management : IJASM
6
Journal of operations management
5
Amfiteatru economic : an economic and business research periodical
4
International journal of operations & production management
4
International journal of services and operations management : IJSOM
4
Lean six sigma approaches in manufacturing, services, and production
4
Cogent business & management
3
European journal of industrial engineering : EJIE
3
European journal of operational research : EJOR
3
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ECONIS (ZBW)
27
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27
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1
Lean service : a contingency perspective
Fenner, Sophie
;
Netland, Torbjørn H.
- In:
Operations management research : OMR ; advancing …
16
(
2023
)
3
,
pp. 1271-1289
Persistent link: https://www.econbiz.de/10014425904
Saved in:
2
Development and validation of the pick-up service quality scale of the buy-online-pick-up-in-store service
Lee, Yeonjoo
;
Choi, Sunmee
;
Field, Joy M.
- In:
Operations management research : OMR ; advancing …
13
(
2020
)
3/4
,
pp. 218-232
Persistent link: https://www.econbiz.de/10012306813
Saved in:
3
The moderating effect of management behavior for Lean and process improvement
Assen, Marcel F. van
- In:
Operations management research : OMR ; advancing …
11
(
2018
)
1/2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011919064
Saved in:
4
An empirical investigation on lean supply chain management frameworks in Indian manufacturing industry
Jasti, Naga Vamsi Krishna
;
Kurra, Sresh
- In:
The international journal of productivity and …
66
(
2017
)
6
,
pp. 699-723
Persistent link: https://www.econbiz.de/10011755511
Saved in:
5
Implementing Lean Six Sigma into curriculum design and delivery : a case study in higher education
Thomas, Andrew
;
Antony, Jiju
;
Tang, CH
;
Francis, Mark
; …
- In:
The international journal of productivity and …
66
(
2017
)
5
,
pp. 577-597
Persistent link: https://www.econbiz.de/10011741096
Saved in:
6
Lean Six Sigma leadership in higher education institutions
Lu, Jing
;
Laux, Chad
;
Antony, Jiju
- In:
The international journal of productivity and …
66
(
2017
)
5
,
pp. 638-650
Persistent link: https://www.econbiz.de/10011741104
Saved in:
7
Digitalization of learning resources in a HEI : a lean management perspective
Tay, Huay Ling
;
Low, Stephen Wee Kiat
- In:
The international journal of productivity and …
66
(
2017
)
5
,
pp. 680-694
Persistent link: https://www.econbiz.de/10011741133
Saved in:
8
The organizational infrastructure of continuous improvement : an empirical analysis
Galeazzo, Ambra
;
Furlan, Andrea
;
Vinelli, Andrea
- In:
Operations management research : OMR ; advancing …
10
(
2017
)
1/2
,
pp. 33-46
Persistent link: https://www.econbiz.de/10011738830
Saved in:
9
Using the socio-economic approach to management to augment Lean Six Sigma
Goffnett, Sean P.
;
Lepisto, Lawrence
;
Hayes, Randall
- In:
The international journal of productivity and …
65
(
2016
)
1
,
pp. 80-97
Persistent link: https://www.econbiz.de/10011432066
Saved in:
10
Productivity and performance improvement in the medical records department of a hospital : an application of Lean Six Sigma
Bhat, Shreeranga
;
Gijo, E. V.
;
Jnanesh, N. A.
- In:
The international journal of productivity and …
65
(
2016
)
1
,
pp. 98-125
Persistent link: https://www.econbiz.de/10011432121
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