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~isPartOf:"Operations management research : OMR ; advancing practice through theory"
~subject:"Dienstleistungsqualität"
~subject:"Lean management"
~subject:"Lean production"
~subject:"Learning organization"
~subject:"Organizational change"
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Dienstleistungsqualität
Lean management
Lean production
Learning organization
Organizational change
Quality management
21
Qualitätsmanagement
21
Service quality
5
Business process management
4
Lean Management
4
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Furlan, Andrea
2
Vinelli, Andrea
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Assen, Marcel F. van
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Boakye, Kwabena G.
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Chhajed, Dilip
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Lee, Yeonjoo
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Netland, Torbjørn H.
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Parast, Mahour Mellat
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Prybutok, Victor R.
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Pérez-Rave, Jorge Iván
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Safari, Arsalan
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Salas Vallina, Andrés
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Operations management research : OMR ; advancing practice through theory
The TQM journal : the international review of organizational improvement
141
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
140
International journal of productivity and quality management : IJPQM
116
International journal of quality & reliability management
113
Total quality management & business excellence
96
Quality management journal : QMJ
73
International journal of six sigma and competitive advantage : IJSSCA
71
International journal of production research
57
International journal of quality and service sciences
45
International journal of services and operations management
41
Business process management journal
30
The international journal of productivity and performance management : IJPPM
30
Health care management review : HCM review
27
Journal of health organization and management
25
International journal of production economics
24
SpringerLink / Bücher
23
Benchmarking : an international journal ; BIJ
22
International journal of process management and benchmarking : IJPMB
22
A Productivity Press book
21
Auditing : a journal of practice & theory
21
Beiträge zur Hochschulpolitik
20
International journal of hospitality management
20
Amfiteatru economic : an economic and business research periodical
17
European research studies
17
Journal of retailing and consumer services
17
Cogent business & management
16
Journal of industrial engineering and management : JIEM
16
International journal of business excellence : IJBEX
15
International journal of business information systems : IJBIS
15
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
15
International journal of services and operations management : IJSOM
15
Journal of air transport management
14
Managing service quality : MSQ ; an international journal
14
International journal of business excellence
13
International journal of contemporary hospitality management
13
The service industries journal
13
European journal of operational research : EJOR
12
International journal of services, economics and management
12
Journal of business research : JBR
12
Service business
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ECONIS (ZBW)
11
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1
Lean service : a contingency perspective
Fenner, Sophie
;
Netland, Torbjørn H.
- In:
Operations management research : OMR ; advancing …
16
(
2023
)
3
,
pp. 1271-1289
Persistent link: https://www.econbiz.de/10014425904
Saved in:
2
Do quality and business excellence models improve quality and operational results in educational organizations? : a repeated cross-sectional analysis
Parast, Mahour Mellat
;
Safari, Arsalan
- In:
Operations management research : OMR ; advancing …
16
(
2023
)
2
,
pp. 868-886
Persistent link: https://www.econbiz.de/10014330383
Saved in:
3
A measurement model of dynamic capabilities of the continuous improvement project and its role in the renewal of the company's products/services
Pérez-Rave, Jorge Iván
;
Fernández Guerrero, Rafael
; …
- In:
Operations management research : OMR ; advancing …
16
(
2023
)
1
,
pp. 126-140
Persistent link: https://www.econbiz.de/10014261264
Saved in:
4
Development and validation of the pick-up service quality scale of the buy-online-pick-up-in-store service
Lee, Yeonjoo
;
Choi, Sunmee
;
Field, Joy M.
- In:
Operations management research : OMR ; advancing …
13
(
2020
)
3/4
,
pp. 218-232
Persistent link: https://www.econbiz.de/10012306813
Saved in:
5
The moderating effect of management behavior for Lean and process improvement
Assen, Marcel F. van
- In:
Operations management research : OMR ; advancing …
11
(
2018
)
1/2
,
pp. 1-13
Persistent link: https://www.econbiz.de/10011919064
Saved in:
6
The organizational infrastructure of continuous improvement : an empirical analysis
Galeazzo, Ambra
;
Furlan, Andrea
;
Vinelli, Andrea
- In:
Operations management research : OMR ; advancing …
10
(
2017
)
1/2
,
pp. 33-46
Persistent link: https://www.econbiz.de/10011738830
Saved in:
7
Environmental and quality practices : using a video method to explore their relationship with customer satisfaction in the hotel industry
Kassinis, George I.
;
Soteriou, Andreas C.
- In:
Operations management research : OMR ; advancing …
8
(
2015
)
3/4
,
pp. 142-156
Persistent link: https://www.econbiz.de/10011410820
Saved in:
8
Q-TAM : a quality technology acceptance model for technology operations managers
Boakye, Kwabena G.
;
McGinnis, Thomas C.
;
Prybutok, Victor R.
- In:
Operations management research : OMR ; advancing …
7
(
2014
)
1/2
,
pp. 13-23
Persistent link: https://www.econbiz.de/10010413776
Saved in:
9
Job autonomy, trust in leadership, and continuous improvement : an empirical study in health care
Anand, Gopesh
;
Chhajed, Dilip
- In:
Operations management research : OMR ; advancing …
5
(
2012
)
3/4
,
pp. 70-80
Persistent link: https://www.econbiz.de/10009684972
Saved in:
10
Implementation of Lean and Six Sigma quality initiatives in hospitals : a goal theoretic perspective
Langabeer, James R.
;
DelliFraine, Jami L.
;
Heineke, Janelle
- In:
Operations management research : OMR ; advancing …
2
(
2009
)
1/4
,
pp. 13-27
Persistent link: https://www.econbiz.de/10003944801
Saved in:
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