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~person:"Akşin, Zeynep"
~person:"Réegnard, Nazim"
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Operations research
Management science : journal of the Institute for Operations Research and the Management Sciences
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Impact of delay announcements in call centers : an empirical approach
Akşin, Zeynep
;
Ata, Baris
;
Emadi, Seyed Morteza
;
Su, …
- In:
Operations research
65
(
2017
)
1
,
pp. 242-265
Persistent link: https://www.econbiz.de/10011649054
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