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~isPartOf:"Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019"
~subject:"Customer satisfaction"
~subject:"Germany"
~subject:"Konsumentenverhalten"
~subject:"Markenimage"
~subject:"Online-Handel"
~type_genre:"Aufsatz im Buch"
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Customer satisfaction
Germany
Konsumentenverhalten
Markenimage
Online-Handel
Consumer behaviour
3
Kundenzufriedenheit
3
Online retailing
3
Beziehungsmarketing
2
E-commerce
2
Electronic Commerce
2
Innovation adoption
2
Innovationsakzeptanz
2
Relationship marketing
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Viral marketing
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Virales Marketing
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Aktienrückkauf
1
Customer reviews
1
Data Mining
1
Data mining
1
Dienstleistungsqualität
1
Gender
1
Geschlecht
1
Personalisierung
1
Personalization
1
Service quality
1
Share repurchase
1
Viet Nam
1
Vietnam
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Website
1
Website quality
1
e-business
1
e-loyalty
1
e-satisfaction
1
e-trust
1
eWOM
1
electronic word of mouth
1
online shopping
1
perceived enjoyment
1
repurchase
1
risk
1
satisfaction
1
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Berntzen, Lasse
1
Bui Nhat Vuong
1
Bøe, Tove
1
Eine, Bastian
1
Kräuter, Saskia
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Quint, Werner
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Sid Suntrayuth
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Proceedings of the IWEMB 2019 : Third International Workshop on Entrepreneurship in Electronic and Mobile Business : Vestfold, Norway, September 30-October 1, 2019
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
50
Modern analysis of customer surveys : with applications using R
19
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
14
From customer retention to a holistic stakeholder management system : living a vision
11
Kundenorientierte Unternehmensführung : Kundenorientierung - Kundenzufriedenheit - Kundenbindung
9
Erfolgsfaktor Kundenzufriedenheit : Handbuch für Strategie und Umsetzung
8
Kundenorientierung und Kundenservice in der Touristik : Reisende an allen Touchpoints begeistern und Urlaub zum ganzheitlichen Erlebnis machen
8
Kundenzufriedenheit im IT-Outsourcing : das Optimum realisieren
8
Service Design : innovative Services und exzellente Kundenerlebnisse gestalten
6
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
6
Handbook of partial least squares : concepts, methods and applications
5
Service Value als Werttreiber : Konzepte, Messung und Steuerung
5
Grundlagen des After Sales Marketing
4
Grundlagen des CRM : Strategie, Geschäftsprozesse und IT-Unterstützung
4
Handbook of research on retailer-consumer relationship development
4
Predicting trends and building strategies for consumer engagement in retail environments
4
Qualitative Marktforschung : Konzepte - Methoden - Analysen
4
Aktuelle Forschungsfragen im Dienstleistungsmarketing : [Workshop Dienstleistungsmarketing 2008]
3
Capturing, analyzing, and managing word-of-mouth in the digital marketplace
3
Consumer behaviour in hospitality and tourism
3
Customer engagement marketing
3
E-manufacturing and E-service strategies in contemporary organizations
3
E-marketing in developed and developing countries : emerging practices
3
Enhancing customer engagement through location-based marketing
3
Handbook of research on customer engagement
3
Interdisciplinary management research XVI ; 1
3
Kundenorientierung im Touristikmanagement
3
LISS 2012 ; Vol. 1
3
Management, Prozessgestaltung, Kundenperspektive
3
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
3
Marketing and management sciences : proceedings of the International Conference on ICMMS 2008
3
Marketing in Forschung und Praxis : [Jubiläumsausgabe zum 40-jährigen Bestehen der Arbeitsgemeinschaft für Marketing]
3
Marketing in the new global order : challenges and opportunities
3
Marketing und Innovation in disruptiven Zeiten
3
Neue Herausforderungen an das Dienstleistungsmarketing
3
Strategic information systems ; Vol. 3
3
Strategic system assurance and business analytics
3
The Cornell School of hotel administration handbook of applied hospitality strategy
3
Advances in banking technology and management : impacts of ICT and CRM
2
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1
Factors affecting online consumer's intention to repurchase : a gender perspective
Bøe, Tove
;
Berntzen, Lasse
- In:
Proceedings of the IWEMB 2019 : Third International …
,
(pp. 49-70)
.
2020
Persistent link: https://www.econbiz.de/10012521539
Saved in:
2
Usage of customer reviews in online shopping : analyzing characteristics of customer reviews
Kräuter, Saskia
;
Eine, Bastian
;
Quint, Werner
- In:
Proceedings of the IWEMB 2019 : Third International …
,
(pp. 191-210)
.
2020
Persistent link: https://www.econbiz.de/10012521559
Saved in:
3
An integrated model for customer's e-loyalty : an evidence from online shopping in Vietnam
Bui Nhat Vuong
;
Sid Suntrayuth
- In:
Proceedings of the IWEMB 2019 : Third International …
,
(pp. 367-406)
.
2020
Persistent link: https://www.econbiz.de/10012521577
Saved in:
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