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~isPartOf:"Professionalisierung im Sportmanagement : Beiträge des 1. Kölner Sportökonomie-Kongresses"
~subject:"Relationship marketing"
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Relationship marketing
Beziehungsmarketing
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Dienstleistungsqualität
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Service quality
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Sport
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Bezold, Thomas
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Woratschek, Herbert
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Professionalisierung im Sportmanagement : Beiträge des 1. Kölner Sportökonomie-Kongresses
Kundenzufriedenheit : Konzepte - Methoden - Erfahrungen
12
Journal of business research : JBR
11
Journal of retailing and consumer services
6
The service industries journal
5
Handbuch Kundenmanagement : Anforderungen, Prozesse, Zufriedenheit, Bindung und Wert von Kunden
4
Journal of service management
4
Quality management journal : QMJ
4
Gabler Edition Wissenschaft
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of retail & distribution management
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Journal of marketing research : JMR
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Journal of the Academy of Marketing Science
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Springer eBook Collection / Business and Economics
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SpringerLink / Bücher
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The international journal of bank marketing : IJBM
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Tourism management : research, policies, practice
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Betriebswirtschaftliche Studien
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Electronic commerce research
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Fundamentals of marketing research ; Vol. 3
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Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
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Gabler-Edition Wissenschaft / Marketing und Innovationsmanagement
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International journal of hospitality management
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International journal of market research
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
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Journal of marketing management : MM
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Journal of targeting, measurement and analysis for marketing
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Management science : journal of the Institute for Operations Research and the Management Sciences
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Managementwissen für Studium und Praxis
2
Marketing : ZFP ; journal of research and management
2
Reihe: Wissenschaftliche Arbeitspapiere / W / Institut für Marktorientierte Unternehmensführung, Universität Mannheim
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The journal of services marketing
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Total quality management & business excellence
2
Working paper series
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A focused issue on the marketing process in organizational competence
1
Achieving excellence in stakeholder management
1
Administrative Sciences : open access journal
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Advances in services innovations
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ECONIS (ZBW)
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Dienstleistungsqualität im Sport
Woratschek, Herbert
- In:
Professionalisierung im Sportmanagement : Beiträge des …
,
(pp. 196-219)
.
1999
Persistent link: https://www.econbiz.de/10001415137
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Die sequentielle Ereignismethode - das Instrument zur Messung der Dienstleistungsqualität im Sport
Bezold, Thomas
- In:
Professionalisierung im Sportmanagement : Beiträge des …
,
(pp. 220-235)
.
1999
Persistent link: https://www.econbiz.de/10001415141
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