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~isPartOf:"Public management review"
~subject:"Betriebliche Wertschöpfung"
~subject:"Consumer behaviour"
~subject:"Customer satisfaction"
~subject:"Dienstleistungsqualität"
~subject:"Services marketing"
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Betriebliche Wertschöpfung
Consumer behaviour
Customer satisfaction
Dienstleistungsqualität
Services marketing
Dienstleistung
8
Services
8
Service quality
5
Public services
4
Öffentliche Dienstleistung
4
Dienstleistungsinnovation
3
Service innovation
3
Co-production
2
Customer integration
2
Dienstleistungssektor
2
Gesundheitswesen
2
Health care system
2
Innovation
2
Kundenintegration
2
Nonprofit management
2
Nonprofit-Management
2
Organisation
2
Organization
2
Service industry
2
Service-Dominant Logic
2
Service-dominant logic
2
Theorie
2
Theory
2
Value creation
2
public management
2
public service systems
2
Abteilung
1
Accountability
1
Australian
1
Australisch
1
Co-location
1
Collective action
1
Complex systems
1
Conflict
1
Coordination
1
Decision
1
Department
1
Dienstleistungsmanagement
1
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5
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5
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5
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English
5
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D'Lima, Danielle
1
Fulop, Naomi J.
1
Hudson, Emma
1
Kinder, Tony
1
Lindqvist, Katja
1
Morris, Stephen
1
Mutton, Jean
1
Osborne, Stephen P.
1
Radnor, Zoe
1
Rossi, Paula
1
Scott, Donald Robert
1
Sheringham, Jessica
1
Swart, Nick
1
Trischler, Jakob
1
Turner, Simon
1
Tuurnas, Sanna
1
Westrup, Ulrika
1
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Published in...
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Public management review
SpringerLink / Bücher
43
The journal of services marketing
41
Journal of service management
34
Journal of service research : JSR
28
Journal of business research : JBR
25
The service industries journal
25
International journal of hospitality management
19
Journal of retailing and consumer services
18
Services marketing quarterly
18
Journal of service research
16
Gabler Edition Wissenschaft / Focus Dienstleistungsmarketing
14
Springer eBook Collection / Business and Economics
14
Fokus Dienstleistungsmarketing
11
Gabler Edition Wissenschaft
10
International journal of quality and service sciences
10
International journal of services and operations management
10
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
10
Industrial marketing management : the international journal for industrial and high-tech firms
9
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
9
Service business
9
European journal of marketing : EJM
8
The journal of business & industrial marketing
8
International journal of production economics
7
Research
7
Schriftenreihe innovatives Dienstleistungsmanagement
7
Journal of service theory and practice
6
Journal of the Academy of Marketing Science
6
European review of service economics and management
5
Forum Dienstleistungsmanagement
5
International journal of contemporary hospitality management
5
International journal of services technology and management
5
International journal of services, economics and management
5
Journal of service theory and practice : JSTP
5
Journal of the Operational Research Society : OR
5
Meffert-Marketing-Edition
5
Psychology & marketing
5
Reihe Dienstleistungsmanagement, Dienstleistungsmarketing
5
Springer Gabler Research
5
Wissenschaft & Praxis
5
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ECONIS (ZBW)
5
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1
Evidence use as sociomaterial practice? : a qualitative study of decision-making on introducing service innovations in health care
Turner, Simon
;
D'Lima, Danielle
;
Sheringham, Jessica
; …
- In:
Public management review
24
(
2022
)
7
,
pp. 1075-1099
Persistent link: https://www.econbiz.de/10013355275
Saved in:
2
Conflicts fostering understanding of value co-creation and service systems transformation in complex public service systems
Rossi, Paula
;
Tuurnas, Sanna
- In:
Public management review
23
(
2021
)
2
,
pp. 254-275
Persistent link: https://www.econbiz.de/10012390679
Saved in:
3
Non-voluntary service interaction from a service logic perspective : children and value co-creation
Lindqvist, Katja
;
Westrup, Ulrika
- In:
Public management review
22
(
2020
)
12
,
pp. 1781-1798
Persistent link: https://www.econbiz.de/10012312818
Saved in:
4
Designing public services : the usefulness of three service design methods for identifying user experiences
Trischler, Jakob
;
Scott, Donald Robert
- In:
Public management review
18
(
2016
)
5
,
pp. 718-739
Persistent link: https://www.econbiz.de/10011485866
Saved in:
5
Operationalizing co-production in public services delivery : the contribution of service blueprinting
Radnor, Zoe
;
Osborne, Stephen P.
;
Kinder, Tony
;
Mutton, Jean
- In:
Public management review
16
(
2014
)
3
,
pp. 402-423
Persistent link: https://www.econbiz.de/10010346530
Saved in:
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