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~isPartOf:"Public performance & management review"
~isPartOf:"Tourism management : research, policies, practice"
~person:"Luu Trong Tuan"
~subject:"Extra-role customer service"
~type_genre:"Article in journal"
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Luu Trong Tuan
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Tourism management : research, policies, practice
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Driving employees to serve customers beyond their roles in the Vietnamese hospitality industry : the roles of paternalistic leadership and discretionary HR practices
Luu Trong Tuan
- In:
Tourism management : research, policies, practice
69
(
2018
),
pp. 132-144
Persistent link: https://www.econbiz.de/10011903424
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