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~isPartOf:"Qualitätsmanagement im Dienstleistungsbereich : Assessment - Sicherung - Entwicklung"
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Dienstleistungsqualität
2
Quality management
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Qualitätsmanagement
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Service quality
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Theorie
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German
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Bruhn, Manfred
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Hoeth, Ulrike
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Luczak, Holger
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Qualitätsmanagement im Dienstleistungsbereich : Assessment - Sicherung - Entwicklung
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
528
International journal of productivity and quality management : IJPQM
455
The TQM journal : the international review of organizational improvement
416
International journal of quality & reliability management
396
International journal of production research
354
Total quality management & business excellence
245
International journal of production economics
196
International journal of six sigma and competitive advantage : IJSSCA
186
Quality management journal : QMJ
174
European journal of operational research : EJOR
93
International journal of services and operations management
88
International journal of quality and service sciences
81
SpringerLink / Bücher
74
Benchmarking : an international journal ; BIJ
66
International journal of business excellence
62
The international journal of productivity and performance management : IJPPM
61
Business process management journal
59
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
59
International journal of process management and benchmarking : IJPMB
58
Amfiteatru economic : an economic and business research periodical
53
Health care management review : HCM review
53
Journal of industrial engineering and management : JIEM
50
Journal of operations management
47
European journal of industrial engineering : EJIE
43
Europäische Hochschulschriften / 5
43
IEEE transactions on engineering management : EM
43
Beiträge zur Hochschulpolitik
42
International journal of quality and innovation
41
Journal of health organization and management
41
International journal of technology management : IJTM
38
Cogent business & management
36
Springer eBook Collection
35
Management science : journal of the Institute for Operations Research and the Management Sciences
34
A Productivity Press book
32
European research studies
32
Gabler Edition Wissenschaft
32
International journal of business excellence : IJBEX
30
Six Sigma in der Finanzbranche
30
International journal of hospitality management
29
International journal of services and operations management : IJSOM
29
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ECONIS (ZBW)
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Techniken und Methoden zur Sicherung und Förderung der Dienstleistungsqualität
Bruhn, Manfred
- In:
Qualitätsmanagement im Dienstleistungsbereich : …
,
(pp. 45-81)
.
2002
Persistent link: https://www.econbiz.de/10001666776
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2
Dienstleistungs-Assessment mit ServAs
Luczak, Holger
;
Hoeth, Ulrike
- In:
Qualitätsmanagement im Dienstleistungsbereich : …
,
(pp. 109-129)
.
2002
Persistent link: https://www.econbiz.de/10001666813
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