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~isPartOf:"Research in transportation economics"
~type_genre:"Collection of articles written by one author"
~type_genre:"Conference paper"
~type_genre:"Government document"
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Search: "Dienstleistungsqualität"
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Dienstleistungsqualität
6
Service quality
6
Local public transport
5
Öffentlicher Nahverkehr
5
Public transport
3
Bus transport
2
Busverkehr
2
Customer satisfaction
2
Flexible Transport Services
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Kundenzufriedenheit
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Mobile communications
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Mobilkommunikation
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BRT
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Beziehungsmarketing
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Brasilien
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Brazil
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Captive users
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Consumer behaviour
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Loyalty
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Mobility as a Service
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Ambrosino, Giorgio
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Aragão, Joaquim
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Boero, Marco
1
El-Geneidy, Ahmed
1
Karlsson, I. C. MariAnne
1
Mokonyama, Mathetha
1
Nelson, John D.
1
Orrico Filho, Rômulo Dante
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Pettinelli, Irene
1
Preston, John
1
Smith, Göran
1
Sochor, Jana
1
Van Lierop, Dea
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Research in transportation economics
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
16
Beiträge zur Hochschulpolitik
13
International journal of quality and service sciences
12
The TQM journal : the international review of organizational improvement
10
Business process management journal
6
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
5
Understanding digital industry : proceedings of the Conference on Managing Digital Industry, Technology and Entrepreneurship (CoMDITE 2019), July 10-11, 2019, Bandung, Indonesia
5
International journal of economics and financial issues : IJEFI
4
Projekt Qualitätssicherung
4
9. Münsteraner Facility-Management-Tag : [Tagungsband ... Termin: 8. November 2011, Ort: Messe- und Congress-Centrum Halle Münsterland, Münster]
3
Corporate Practices: Policies, Methodologies, and Insights in Organizational Management : International Conference on Entrepreneurship and the Economy in an Era of Uncertainty 2023
3
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
3
International journal of auditing : IJA
3
Journal of health organization and management
3
Journal of service theory and practice
3
Kom / Kommission der Europäischen Gemeinschaften
3
Sage library in marketing
3
The future opportunities and challenges of business in digital era 4.0 : proceedings of the 2nd International Conference on Economics, Business and Entrepreneurship (ICEBE 2019), Bandar Lampung, Indonesia, 1 November, 2019
3
Zur Ökonomie gemeinwohlorientierter Medien : Massenkommunikation in Deutschland, Österreich und der Schweiz
3
Advances in service network analysis
2
Audit report / The Auditor-General
2
CEDEFOP panorama series
2
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
2
Dokumente & Informationen / Hochschulrektorenkonferenz
2
ECON PhD dissertations
2
Eurasian Business and Economics Perspectives : Proceedings of the 37th Eurasia Business and Economics Society Conference
2
Information technology and management
2
Journal of financial services marketing : JFSM
2
Managing learning organization in industry 4.0 : proceedings of the International Seminar and Conference on Learning Organization (ISCLO 2019), Bandung, Indonesia, October 9-10, 2019
2
Marketing-mix strategies - product strategy and promotion strategy
2
OECD Economics Department working papers
2
Public sector accountants and quantum leap : how far we can survive in Industrial Revolution 4.0? : proceedings of the 1st International Conference on Public Sector Accounting (ICOPSA 2019), October 29-30, 2019, Jakarta, Indonesia
2
South Asian journal of management : SAJM
2
Telecommunications policy : the international journal of digital economy, data sciences and new media
2
The American economic review
2
The Auditor-General audit report
2
Transforming e-business practices and applications : emerging technologies and concepts
2
Verhandlungen des Deutschen Bundestages / Drucksachen
2
Acta Wexionensia
1
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ECONIS (ZBW)
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1
How worthwhile is it to maximise customer satisfaction in public transport service contracts with a large captive user base? : the case of South Africa
Mokonyama, Mathetha
;
Venter, Christo
- In:
Research in transportation economics
69
(
2018
),
pp. 180-186
Persistent link: https://www.econbiz.de/10012026651
Saved in:
2
Mobility as a Service : development scenarios and implications for public transport
Smith, Göran
;
Sochor, Jana
;
Karlsson, I. C. MariAnne
- In:
Research in transportation economics
69
(
2018
),
pp. 592-599
Persistent link: https://www.econbiz.de/10012026976
Saved in:
3
Enjoying loyalty : the relationship between service quality, customer satisfaction, and behavioral intentions in public transit
Van Lierop, Dea
;
El-Geneidy, Ahmed
- In:
Research in transportation economics
59
(
2016
),
pp. 50-59
Persistent link: https://www.econbiz.de/10011706711
Saved in:
4
Enabling intermodal urban transport through complementary services : from Flexible Mobility Services to the Shared Use Mobility Agency : Workshop 4. Developing inter-modal transpor...
Ambrosino, Giorgio
;
Nelson, John D.
;
Boero, Marco
; …
- In:
Research in transportation economics
59
(
2016
),
pp. 179-184
Persistent link: https://www.econbiz.de/10011706834
Saved in:
5
BRT in Brazil : Designing services in function of given infrastructure projects or designing infrastructure in function of established service quality patterns?
Aragão, Joaquim
;
Yamashita, Yaeko
;
Orrico Filho, …
- In:
Research in transportation economics
59
(
2016
),
pp. 304-312
Persistent link: https://www.econbiz.de/10011706921
Saved in:
6
Big buses in a small country : the prospects for bus services in Wales
Preston, John
- In:
Research in transportation economics
59
(
2016
),
pp. 379-387
Persistent link: https://www.econbiz.de/10011706947
Saved in:
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