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~isPartOf:"Service business"
~person:"Balaji, M. S."
~person:"Mattila, Anna S."
~subject:"Consumer behaviour"
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Consumer behaviour
Beziehungsmarketing
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Customer loyalty
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Customer satisfaction
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Konsumentenverhalten
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Kundenzufriedenheit
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Lieferantenmanagement
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Relationship age
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Balaji, M. S.
Mattila, Anna S.
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Service business
International journal of hospitality management
13
Journal of business research : JBR
13
The journal of services marketing
7
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
5
Journal of hospitality marketing & management
5
Journal of service management
3
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Cornell hospitality quarterly : CQ
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European journal of marketing : EJM
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International journal of contemporary hospitality management
2
Journal of service research
2
Services marketing quarterly
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The Cornell hospitality quarterly
2
The journal of product & brand management
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Journal of business ethics : JOBE
1
Journal of financial services marketing : JFSM
1
Journal of marketing theory and practice
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Journal of retailing
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Journal of revenue and pricing management
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Journal of strategic marketing
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Psychology & marketing
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Technological forecasting & social change : an international journal
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The IUP journal of brand management : IJBRM
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The marketing review
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The service industries journal
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Investing in customer loyalty : the moderating role of relational characteristics
Balaji, M. S.
- In:
Service business
9
(
2015
)
1
,
pp. 17-40
Persistent link: https://www.econbiz.de/10011296103
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