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~isPartOf:"Service business"
~subject:"Consumer values"
~subject:"Dienstleistungsqualität"
~subject:"Einzelhandel"
~subject:"Social web"
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Consumer values
Dienstleistungsqualität
Einzelhandel
Social web
Customer value
13
Kundenwert
13
Beziehungsmarketing
7
Relationship marketing
7
Betriebliche Wertschöpfung
5
Customer integration
5
Kundenintegration
5
Value creation
5
Consumer behaviour
4
Customer satisfaction
4
Konsumentenverhalten
4
Kundenzufriedenheit
4
Service quality
4
Customer participation
3
Brand management
2
Markenführung
2
Marketing management
2
Marketingmanagement
2
Online retailing
2
Online-Handel
2
Social Web
2
Taiwan
2
Value co-creation
2
2005-2005
1
Anlageberatung
1
Befragung
1
Brand image
1
Business services
1
Co-creation
1
Cognition
1
Cognitive dissonance
1
Collectivism
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Company platform
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Cultural identity
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Customer co-created value
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Customer engagement
1
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7
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Chen, Ja-Shen
1
Cheng, Vincent
1
Hong, Soon Goo
1
Huang, Tseng-Lung
1
Hur, Won-moo
1
Hyun Kyung Kim
1
Janupiboon, Thanyamai P.
1
Jeng, Mei-Yuan
1
Kamalanon, Piyanoot
1
Kim, Hanna
1
Le Nguyen Hau
1
Loh, Wilson
1
Lok, Peter
1
Palma, Freida C.
1
Pham Ngoc Thuy
1
Rhodes, Joan
1
Trimi, Silvana
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Yeh, Tsu-Ming
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Service business
Journal of business research : JBR
21
Journal of retailing and consumer services
20
International journal of hospitality management
13
The service industries journal
12
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
Journal of service research : JSR
7
Industrial marketing management : the international journal for industrial and high-tech firms
6
International journal of contemporary hospitality management
6
Journal of hospitality and tourism insights
6
Journal of service management
6
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
6
The journal of services marketing
6
Journal of strategic marketing
5
Technological forecasting & social change : an international journal
5
The TQM journal : the international review of organizational improvement
5
International journal of services and operations management
4
Journal of air transport management
4
Journal of business economics and management
4
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
4
Journal of retailing
4
Journal of service theory and practice : JSTP
4
The international review of retail, distribution and consumer research
4
Australasian marketing journal
3
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
3
International journal of consumer studies
3
International journal of electronic customer relationship management : IJECRM
3
International journal of retail & distribution management
3
International journal of services, economics and management
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
3
Journal of travel and tourism marketing
3
Management decision : MD
3
Marketing intelligence & planning
3
The journal of product & brand management
3
Tourism management : research, policies, practice
3
Arbeitspapier / Universität Erlangen-Nürnberg, Betriebswirtschaftliches Institut, Lehrstuhl für Marketing
2
Cogent business & management
2
Faculty & research / Insead : working paper series
2
Information technology and management
2
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ECONIS (ZBW)
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1
Company websites and mobile apps versus social media : which service experience creates more customer value for online travel agencies?
Chen, Ja-Shen
;
Kamalanon, Piyanoot
;
Janupiboon, Thanyamai P.
- In:
Service business
16
(
2022
)
4
,
pp. 1081-1110
Persistent link: https://www.econbiz.de/10013459534
Saved in:
2
Motivation triggers for customer participation in value co-creation
Palma, Freida C.
;
Trimi, Silvana
;
Hong, Soon Goo
- In:
Service business
13
(
2019
)
3
,
pp. 557-580
Persistent link: https://www.econbiz.de/10012124370
Saved in:
3
Creating a commercially compelling smart service encounter
Huang, Tseng-Lung
- In:
Service business
12
(
2018
)
2
,
pp. 357-377
Persistent link: https://www.econbiz.de/10011915069
Saved in:
4
Critical success factors in relationship management for services outsourcing
Rhodes, Joan
;
Lok, Peter
;
Loh, Wilson
;
Cheng, Vincent
- In:
Service business
10
(
2016
)
1
,
pp. 59-86
Persistent link: https://www.econbiz.de/10011722157
Saved in:
5
The effect of consumer values on the brand position of green restaurants by means-end chain and laddering interviews
Jeng, Mei-Yuan
;
Yeh, Tsu-Ming
- In:
Service business
10
(
2016
)
1
,
pp. 223-238
Persistent link: https://www.econbiz.de/10011722235
Saved in:
6
Customer participation to co-create value in human transformative services : a study of higher education and health care services
Le Nguyen Hau
;
Pham Ngoc Thuy
- In:
Service business
10
(
2016
)
3
,
pp. 603-628
Persistent link: https://www.econbiz.de/10011722401
Saved in:
7
Investigation of the relationship between service values and loyalty behaviors under high commitment
Hur, Won-moo
;
Hyun Kyung Kim
;
Kim, Hanna
- In:
Service business
7
(
2013
)
1
,
pp. 103-119
Persistent link: https://www.econbiz.de/10009728543
Saved in:
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