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Taiwan
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Advertising planning
1
Bank
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Beschwerdemanagement
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Brand image
1
Business start-up
1
Complaint management
1
Customer satisfaction
1
Customer service
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Dienstleistungsqualität
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Financial services
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Finanzdienstleistung
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Markenimage
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Mechanistic approach of service recovery
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Organic approach of service recovery
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Recovery accountability
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Recovery efficacy
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Recovery performance
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Service experience evaluation
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Service industry
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Smart-tourism destinations
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Fang, Yu-Hui
2
Li, Chia-Ying
2
Yu, Tiffany Hui-Kuang
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Sukoco, Badri Munir
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Wang, Hanmin
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Willoughby, Michael
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Ye, Fang-ru
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Service business
Journal of business research : JBR
19
Technological forecasting & social change : an international journal
7
The service industries journal
7
WPg : Kompetenz schafft Vertrauen
5
Economic research
4
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
4
The empirical economics letters : a monthly international journal of economics
4
Applied economics
3
Emerging markets finance & trade : a journal of the Society for the Study of Emerging Markets
3
Human systems management : HSM
3
Industrial Management & Data Systems
3
Industrial management & data systems
3
International journal of contemporary hospitality management
3
Management decision : MD
3
Physica A: Statistical Mechanics and its Applications
3
Technovation : the international journal of technological innovation, entrepreneurship and technology management
3
Applied financial economics
2
China economic review : an international journal
2
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
2
Emerging markets, finance & trade : a journal of the Society for the Study of Emerging Markets
2
European journal of operational research : EJOR
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
International Journal of Contemporary Hospitality Management
2
International entrepreneurship and management journal
2
Journal of Knowledge Management
2
Leadership & organization development journal
2
Managerial and Decision Economics
2
Maritime economics & logistics : a quarterly scientific journal committed to the advancement of maritime economics as a distinct and well defined branch of both applied economics and international business
2
Omega : the international journal of management science
2
Pacific-Basin finance journal
2
PharmacoEconomics
2
Sustainability Accounting, Management and Policy Journal
2
1998 Annual meeting, August 2-5, Salt Lake City, UT
1
2007 Business & Economics Society International Conference ; Vol. 1
1
2007 Business & Economics Society International Conference ; Vol. 2
1
ADBI Working Paper
1
ADBI Working Papers
1
Annals of the Institute of Statistical Mathematics
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Applied Economics
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ECONIS (ZBW)
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Value proposition as a catalyst for innovative service experience : the case of smart-tourism destinations
Li, Chia-Ying
;
Fang, Yu-Hui
;
Sukoco, Badri Munir
- In:
Service business
15
(
2021
)
2
,
pp. 281-308
Persistent link: https://www.econbiz.de/10012582260
Saved in:
2
How online service recovery approaches bolster recovery performance? : a multi-level perspective
Li, Chia-Ying
;
Fang, Yu-Hui
- In:
Service business
10
(
2016
)
1
,
pp. 179-200
Persistent link: https://www.econbiz.de/10011722225
Saved in:
3
The value relevance of brand equity in the financial services industry : an empirical analysis using quantile regression
Wang, Hanmin
;
Yu, Tiffany Hui-Kuang
;
Ye, Fang-ru
- In:
Service business
6
(
2012
)
4
,
pp. 459-471
Persistent link: https://www.econbiz.de/10009663623
Saved in:
4
Innovations in service business : an introduction to the special issue from the Global Entrepreneurship and Services Conference, Taiwan, 2011
Yu, Tiffany Hui-Kuang
;
Willoughby, Michael
- In:
Service business
6
(
2012
)
4
,
pp. 405-409
Persistent link: https://www.econbiz.de/10009663630
Saved in:
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