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~isPartOf:"Services marketing quarterly"
~person:"Codá, Renato Calhau"
~person:"Curry, Neil"
~subject:"Customer integration"
~subject:"Customer satisfaction"
~subject:"United Kingdom"
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Codá, Renato Calhau
Curry, Neil
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Interactive value formation : exploring the literature on dark side of the service experience from the perspective of value co-destruction (VCD)
Codá, Renato Calhau
;
Farias, Josivania Silva
- In:
Services marketing quarterly
43
(
2022
)
4
,
pp. 520-540
Persistent link: https://www.econbiz.de/10013416997
Saved in:
2
Low-cost airlines : a new customer relationship? ; an analysis of service quality, service satisfaction, and customer loyalty in a low-cost setting
Curry, Neil
;
Gao, Yuhui
- In:
Services marketing quarterly
33
(
2012
)
2
,
pp. 104-118
Persistent link: https://www.econbiz.de/10009553129
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