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~isPartOf:"Supporting service innovation through knowledge management : practical insights & case studies"
~isPartOf:"The journal of business & industrial marketing"
~isPartOf:"The knowledge economy at work : skills and innovation in knowledge intensive service activities"
~subject:"Bundling strategy"
~subject:"Service quality"
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Search: subject_exact:"B2B services"
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Bundling strategy
Service quality
Business services
49
Unternehmensdienstleistung
49
Innovation
26
Lieferantenmanagement
16
Supplier relationship management
16
Dienstleistungssektor
12
Service industry
12
Knowledge management
11
Wissensmanagement
11
B-to-B-Marketing
10
Business-to-business marketing
10
Beziehungsmarketing
9
Knowledge-intensive industry
9
Relationship marketing
9
Wissensintensives Unternehmen
9
Leistungsbündel
8
Servitization
6
Betriebliche Wertschöpfung
5
Industrie
5
Manufacturing industries
5
Services
5
Value creation
5
B2B services
4
Business model
4
Customer satisfaction
4
Dienstleistung
4
Dienstleistungsqualität
4
E-commerce
4
Electronic Commerce
4
Geschäftsmodell
4
Innovation management
4
Innovationsmanagement
4
Kundenzufriedenheit
4
New product development
4
Produktentwicklung
4
Beschaffung
3
China
3
Customer integration
3
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Article
12
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English
12
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Barbu, Cătălin Mihail
1
Bikfalvi, Andreas
1
Briggs, Elten
1
Cinquini, Lino
1
Classen, Moritz
1
Daugherty, Patricia J.
1
Dong, Yan
1
Florea, Dorian Laurentiu
1
Friedli, Thomas
1
Fu, Lin
1
Giannetti, Riccardo
1
Jian, Zhaoquan
1
Kindström, Daniel
1
Kohtamäki, Marko
1
Kowalkowski, Christian
1
Landry, Timothy D.
1
Mao, Hongyi
1
Marcinkevicius, Gediminas
1
Osman, Osman Mohamed Ali
1
Page, Thomas J.
1
Paiola, Marco
1
Parida, Vinit
1
Partanen, Jukka
1
Rapaccini, Mario
1
Rauleckas, Rimantas
1
Rotea, Claudia Cristina
1
Sebatiani, Roberta
1
Shi, Linda Hui
1
Spreng, Richard A.
1
Sun, Xiaohua
1
Tunisini, Annalisa
1
Vilkas, Mantas
1
Wincent, Joakim
1
Xiao, Xiaohong
1
Zhang, Junnan
1
Zhang, Yaowei
1
Zhou, Chengxu
1
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Supporting service innovation through knowledge management : practical insights & case studies
The journal of business & industrial marketing
The knowledge economy at work : skills and innovation in knowledge intensive service activities
Industrial marketing management : the international journal for industrial and high-tech firms
27
Journal of business research : JBR
17
International journal of production economics
14
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
13
SpringerLink / Bücher
9
Regional studies : official journal of the Regional Studies Association
7
Research technology management : RTM
7
Journal of service management
6
Service business
6
The journal of services marketing
6
International journal of production research
5
Technovation : the international journal of technological innovation, entrepreneurship and technology management
5
The service industries journal
5
Journal of service research : JSR
4
Economic modelling
3
International journal of operations & production management
3
International journal of quality and service sciences
3
International review of economics & finance : IREF
3
Journal of business-to-business marketing
3
Journal of regional research
3
Research
3
Technological forecasting & social change : an international journal
3
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
3
Business process management journal
2
European journal of operational research : EJOR
2
European management journal
2
European review of service economics and management
2
IEEE transactions on engineering management : EM
2
International journal of auditing : IJA
2
International journal of quality & reliability management
2
International marketing review
2
Journal of Asian finance, economics and business : JAFEB
2
Journal of accounting, auditing & finance
2
Journal of accounting, auditing & finance : JAAF
2
Journal of service research
2
Journal of the Academy of Marketing Science
2
Regional studies
2
Serviceorientierung im Unternehmen : Forum Dienstleistungsmanagement
2
Services marketing quarterly
2
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ECONIS (ZBW)
12
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12
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1
Digital servitization journey in small- and medium-sized enterprises : the contribution of knowledge-intensive business firms
Rapaccini, Mario
;
Paiola, Marco
;
Cinquini, Lino
; …
- In:
The journal of business & industrial marketing
38
(
2023
)
6
,
pp. 1362-1375
Persistent link: https://www.econbiz.de/10014276781
Saved in:
2
What can satisfy customers in servitization? : service or goods innovation
Xiao, Xiaohong
;
Zhou, Chengxu
;
Mao, Hongyi
- In:
The journal of business & industrial marketing
38
(
2023
)
10
,
pp. 2030-2046
Persistent link: https://www.econbiz.de/10014471880
Saved in:
3
Does service modularity enhance new service development performance in supply chains : an empirical study
Osman, Osman Mohamed Ali
;
Jian, Zhaoquan
- In:
The journal of business & industrial marketing
38
(
2023
)
12
,
pp. 2772-2792
Persistent link: https://www.econbiz.de/10014472618
Saved in:
4
The impact of servitization on manufacturing firms' market power : empirical evidence from China
Zhang, Junnan
;
Sun, Xiaohua
;
Dong, Yan
;
Fu, Lin
;
Zhang, …
- In:
The journal of business & industrial marketing
38
(
2023
)
3
,
pp. 609-621
Persistent link: https://www.econbiz.de/10013539356
Saved in:
5
The interplay between product innovation and servitization : the mediating role of digitalization
Vilkas, Mantas
;
Bikfalvi, Andreas
;
Rauleckas, Rimantas
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2169-2184
Persistent link: https://www.econbiz.de/10013455393
Saved in:
6
Eight organizational enablers of digital service-sales ambidexterity in industrial firms
Classen, Moritz
;
Friedli, Thomas
- In:
The journal of business & industrial marketing
37
(
2022
)
11
,
pp. 2142-2155
Persistent link: https://www.econbiz.de/10013455410
Saved in:
7
Placebo outsourcing : when does provider's bluffing enhance customer satisfaction?
Florea, Dorian Laurentiu
;
Barbu, Cătălin Mihail
; …
- In:
The journal of business & industrial marketing
37
(
2022
)
6
,
pp. 1299-1313
Persistent link: https://www.econbiz.de/10013400056
Saved in:
8
Developing and validating a multi-dimensional scale for operationalizing industrial service offering
Partanen, Jukka
;
Kohtamäki, Marko
;
Parida, Vinit
; …
- In:
The journal of business & industrial marketing
32
(
2017
)
2
,
pp. 295-309
Persistent link: https://www.econbiz.de/10011629576
Saved in:
9
A framework of satisfaction for continually delivered business services
Briggs, Elten
;
Landry, Timothy D.
;
Daugherty, Patricia J.
- In:
The journal of business & industrial marketing
31
(
2016
)
1
,
pp. 112-122
Persistent link: https://www.econbiz.de/10011539353
Saved in:
10
Innovative and networked business functions : customer-driven procurement
Tunisini, Annalisa
;
Sebatiani, Roberta
- In:
The journal of business & industrial marketing
30
(
2015
)
3/4
,
pp. 302-311
Persistent link: https://www.econbiz.de/10011342338
Saved in:
1
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