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~isPartOf:"The European journal of health economics : HEPAC ; health economics in prevention and care"
~isPartOf:"Tourism management : research, policies, practice"
~isPartOf:"Working paper / National Bureau of Economic Research, Inc."
~subject:"Hochschule"
~subject:"Hospital"
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Search: "Dienstleistungsqualität"
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Hospital
Dienstleistungsqualität
317
Service quality
317
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111
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111
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63
Kundenzufriedenheit
63
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Doyle, Joseph J.
4
Gruber, Jonathan
4
Kessler, Daniel P.
4
Propper, Carol
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Graves, John A.
3
Horwitz, Jill R.
3
Huckman, Robert S.
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Staiger, Douglas
3
Barro, Jason R.
2
Ehrenberg, Ronald G.
2
Gaynor, Martin
2
Ghazali Musa
2
Goldman, Dana P.
2
Gowrisankaran, Gautam
2
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2
Nichols, Austin
2
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2
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2
Romley, John A.
2
Sedigheh Moghavvemi
2
Seiler, Stephan
2
Town, Robert J.
2
Van Reenen, John
2
Afendulis, Christopher C.
1
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Beaulieu, Nancy Dean
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Bech, Mickael
1
Beukers, Puck D. C.
1
Black, Sandra E.
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The European journal of health economics : HEPAC ; health economics in prevention and care
Tourism management : research, policies, practice
Working paper / National Bureau of Economic Research, Inc.
Health care management review : HCM review
73
International journal of hospitality management
56
NBER working paper series
46
NBER Working Paper
43
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
41
Journal of health economics
40
Journal of health organization and management
36
Quality management journal : QMJ
36
The TQM journal : the international review of organizational improvement
34
Health marketing quarterly
23
Journal of marketing for higher education
23
International journal of quality and service sciences
22
Health economics
21
International journal of productivity and quality management : IJPQM
21
Discussion paper series / IZA
20
International journal of contemporary hospitality management
20
Total quality management & business excellence
20
Beiträge zur Hochschulpolitik
19
Management science : journal of the Institute for Operations Research and the Management Sciences
18
Journal of hospitality marketing & management
17
The service industries journal
17
International journal of pharmaceutical and healthcare marketing : IJPHM
16
Health care management science
15
Services marketing quarterly
15
Discussion paper / Centre for Economic Policy Research
13
Economics of education review
13
International journal of quality & reliability management
13
Ruhr economic papers
13
International review on public and non-profit marketing
12
The European journal of health economics
12
Journal of business research : JBR
11
Technological forecasting & social change : an international journal
11
CESifo working papers
10
CHE research paper
10
International journal of health care finance and economics
10
Production and operations management : an international journal of the Production and Operations Management Society
10
Production and operations management : the flagship research journal of the Production and Operations Management Society
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1
Endogenous quality investments in the U.S. hospital market
Garthwaite, Craig
;
Ody, Christopher
;
Starc, Amanda
-
2020
Persistent link: https://www.econbiz.de/10012255827
Saved in:
2
The effects of home health visit length on hospital readmission
Andreyeva, Elena
;
David, Guy
;
Song, Hummy
-
2018
Persistent link: https://www.econbiz.de/10011862787
Saved in:
3
The consequences of academic match between students and colleges
Dillon, Eleanor Wiske
;
Smith, Jeffrey A.
-
2018
Persistent link: https://www.econbiz.de/10011918924
Saved in:
4
Dealing with pandemics : an investigation of the effects of COVID-19 on customers' evaluations of hospitality services
Hu, Feng
;
Teichert, Thorsten
;
Deng, Shengliang
;
Liu, Yong
; …
- In:
Tourism management : research, policies, practice
85
(
2021
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012514396
Saved in:
5
Evaluating measures of hospital quality
Doyle, Joseph J.
;
Graves, John A.
;
Gruber, Jonathan
-
2017
Persistent link: https://www.econbiz.de/10011619032
Saved in:
6
Inefficiencies in a healthcare system with a regulatory split of power : a spatial panel data analysis of avoidable hospitalisations in Austria
Renner, Anna-Theresa
- In:
The European journal of health economics : HEPAC ; …
21
(
2020
)
1
,
pp. 85-104
Persistent link: https://www.econbiz.de/10012221640
Saved in:
7
Investigating the geographic disparity in quality of care : the case of hospital readmission after acute myocardial infarction in Italy
Wang, Yuxi
;
Ghislandi, Simone
;
Torbica, Aleksandra
- In:
The European journal of health economics : HEPAC ; …
21
(
2020
)
8
,
pp. 1149-1168
Persistent link: https://www.econbiz.de/10012490496
Saved in:
8
Leveraging human-robot interaction in hospitality services : incorporating the role of perceived value, empathy, and information sharing into visitors' intentions to use social rob...
De Kervenoael, Ronan
;
Hasan, Md. Rajibul
;
Schwob, Alexandre
- In:
Tourism management : research, policies, practice
78
(
2020
),
pp. 1-15
Persistent link: https://www.econbiz.de/10012165578
Saved in:
9
How servant leadership and self-efficacy interact to affect service quality in the hospitality industry : a polynomial regression with response surface analysis
Qiu, Shaoping
;
Dooley, Larry M.
;
Xie, Lei
- In:
Tourism management : research, policies, practice
78
(
2020
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012165586
Saved in:
10
Do hospital-owned skilled nursing facilities provide better post-acute care quality?
Rahman, Momotazur
;
Norton, Edward C.
;
Grabowski, David C.
-
2016
Persistent link: https://www.econbiz.de/10011538893
Saved in:
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