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~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Dienstleistungsqualität"
~subject:"Quality"
~type_genre:"Conference paper"
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Dienstleistungsqualität
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Quality management
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Qualitätsmanagement
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Standardisierung
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Total quality management
6
Organisatorischer Wandel
5
Organizational change
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The TQM journal : the international review of organizational improvement
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
8
International journal of quality and service sciences
7
Business process management journal
5
Advances in applied economic research : proceedings of the 2016 International Conference on Applied Economics (ICOAE)
1
Die Organisation von Hochschulen in Theorie und Praxis : Forschungen zur Reform des Wissenschaftsbetriebes
1
Driving Quality Management and Sustainability in VUCA Environments : 4th International Conference on Quality Innovation and Sustainability (ICQIS), Setubal, Portugal, May 22-23, 2023
1
INFOR : information systems and operational research
1
Information technology and management
1
International journal of quality & reliability management
1
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
1
Journal of health organization and management
1
Mathematics in business management : [International Conference on Mathematics in Engineering and Business Management during 9 - 10 March 2012, Chennai, India]
1
Proceedings of the 2017 Euro-Asia Conference on Environment and CSR: Tourism, Society and Education Session ; Part 2
1
Research in the decision sciences for global business : best papers from the 2013 annual conference
1
South Asian journal of management : SAJM
1
Technology and creativity : production, mediation and evaluation in the digital age
1
The journal of consumer marketing
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Total quality service in digital era
Schiavone, Francesco
;
Pietronudo, Maria Cristina
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1170-1193
Persistent link: https://www.econbiz.de/10014321605
Saved in:
2
Developing Internet of Things-related ISO 10001 Hand Hygiene Privacy Codes in healthcare
Ortiz, María Belén
;
Karapetrovic, Stanislav
- In:
The TQM journal : the international review of …
35
(
2023
)
5
,
pp. 1194-1210
Persistent link: https://www.econbiz.de/10014321611
Saved in:
3
Mystery shoppers : an evaluation of their use in monitoring performance
Douglas, Jacqueline
- In:
The TQM journal : the international review of …
27
(
2015
)
6
,
pp. 705-715
Persistent link: https://www.econbiz.de/10011507263
Saved in:
4
Autopietic decisions approach : a governance research network case study
Calleros, Odette Lobato
;
Chanlat, Alain
;
Bedard, Renée
; …
- In:
The TQM journal : the international review of …
26
(
2014
)
4
,
pp. 382-394
Persistent link: https://www.econbiz.de/10010384627
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