//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The TQM journal : the international review of organizational improvement"
~subject:"Gesundheitsversorgung"
~subject:"Hospital"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject:"Dienstleistungsqualität"
Narrow search
Delete all filters
| 3 applied filters
Year of publication
From:
To:
Subject
All
Gesundheitsversorgung
Hospital
Dienstleistungsqualität
124
Service quality
124
Quality management
63
Qualitätsmanagement
63
Customer satisfaction
60
Kundenzufriedenheit
60
Beziehungsmarketing
29
Relationship marketing
29
Consumer behaviour
24
Health care
24
Konsumentenverhalten
24
Gesundheitswesen
22
Health care system
22
Krankenhaus
20
Product quality
15
Produktqualität
15
Higher education institution
14
Hochschule
14
Patienten
14
Patients
14
Customer loyalty
9
Customer service
9
Kundenservice
9
India
8
Indien
8
Students
8
Studierende
8
Total quality management
7
Performance measurement
6
Performance-Messung
6
Arbeitsschutz
5
Bankgeschäft
5
Banking services
5
Customer value
5
Dienstleistungssektor
5
E-commerce
5
Electronic Commerce
5
Evaluation
5
more ...
less ...
Online availability
All
Undetermined
21
Free
4
Type of publication
All
Article
29
Type of publication (narrower categories)
All
Article in journal
29
Aufsatz in Zeitschrift
29
Conference paper
2
Konferenzbeitrag
2
Language
All
English
29
Author
All
Fitzgerald, Gerard
3
Huang, Chih-Hsuan
3
Wu, Hsin-Hung
3
Albsoul, Rania
2
Alshyyab, Muhammad Ahmed
2
Baccarani, Claudio
2
Cosimato, Silvia
2
Li, Li
2
Palumbo, Rocco
2
Abu Ajamieh, Maha Waleed
1
Adewale, Abideen A.
1
Adinolfi, Paola
1
Ahmad Jusoh
1
Al Dwekat, Nermeen Borhan
1
Al Odat, Baraa Ayed
1
Al-Khawaldeh, Majd Hussein
1
Al-masri, Batool Emad
1
Albsoul, Rania A.
1
Alhamzah F. Abbas
1
Alkhaldi, Sireen M.
1
Alkubaisi, Fatima Abdulsattar
1
Alsharif, Ahmed H.
1
Alshyyab, Muhammad A.
1
Antony, Jiju
1
Bagherian, Anthony
1
Bilotta, Alberto
1
Bonfanti, Angelo
1
Borhan, Nor Filzatun Mohd
1
Borkoles, Erika
1
Bäckström, Ingela
1
Calabrese, Mario
1
Capolupo, Nicola
1
Carter, John C.
1
Chen, Hsiang Ru
1
Cheng, Bor-wen
1
Ciasullo, Maria Vincenza
1
Dandis, Ala' Omar
1
De Rosis, Sabina
1
Douglas, Jackie
1
Flefil, Salsabil Awni
1
more ...
less ...
Published in...
All
The TQM journal : the international review of organizational improvement
Health care management review : HCM review
84
International journal of hospitality management
56
Journal of health organization and management
48
Journal of health economics
45
Working paper / National Bureau of Economic Research, Inc.
44
NBER working paper series
40
Health marketing quarterly
36
Quality management journal : QMJ
36
NBER Working Paper
35
Health economics
27
Management science : journal of the Institute for Operations Research and the Management Sciences
21
The service industries journal
21
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
21
International journal of contemporary hospitality management
20
Total quality management & business excellence
19
International journal of productivity and quality management : IJPQM
18
International journal of quality and service sciences
18
Journal of hospitality marketing & management
18
The European journal of health economics : HEPAC ; health economics in prevention and care
18
Health care management science
17
International journal of pharmaceutical and healthcare marketing : IJPHM
17
Ruhr economic papers
17
Discussion paper / Centre for Economic Policy Research
16
Technological forecasting & social change : an international journal
15
CHE research paper
14
International journal of health care finance and economics
14
Journal of business research : JBR
13
The European journal of health economics
13
Discussion paper series / IZA
12
International journal of quality & reliability management
12
Manufacturing & service operations management : M & SOM
12
Socio-economic planning sciences : the international journal of public sector decision-making
12
Health economics review
11
Journal of service management
11
Production and operations management : an international journal of the Production and Operations Management Society
11
Production and operations management : the flagship research journal of the Production and Operations Management Society
11
Services marketing quarterly
11
Tourism management : research, policies, practice
11
European journal of operational research : EJOR
10
more ...
less ...
Source
All
ECONIS (ZBW)
29
Showing
1
-
10
of
29
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Managing TQM's soft side : an explorative study of social care multiservice organizations
Capolupo, Nicola
;
Virglerová, Zuzana
;
Adinolfi, Paola
- In:
The TQM journal : the international review of …
36
(
2024
)
3
,
pp. 847-869
Persistent link: https://www.econbiz.de/10014513418
Saved in:
2
A proposed model for developing quality and efficiency in transitional care
Bäckström, Ingela
;
Ingelsson, Pernilla
;
Sten, Lilly-Mari
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 107-122
Persistent link: https://www.econbiz.de/10014460340
Saved in:
3
Reverse compassion : value-in-use and value-in-context of healthcare services during crisis
De Rosis, Sabina
;
Gilmore, Kendall Jamieson
;
Nuti, Sabina
- In:
The TQM journal : the international review of …
35
(
2023
)
9
,
pp. 332-351
Persistent link: https://www.econbiz.de/10014460350
Saved in:
4
The impact of medical cyber-physical systems on healthcare service delivery
Sony, Michael
;
Antony, Jiju
;
McDermott, Olivia
- In:
The TQM journal : the international review of …
34
(
2022
)
7
,
pp. 73-93
Persistent link: https://www.econbiz.de/10013537702
Saved in:
5
Applicability of healthcare service quality models and dimensions : future research directions
Javed Ali
;
Ahmad Jusoh
;
Norhalimah Idris
;
Khalil Md Nor
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1378-1393
Persistent link: https://www.econbiz.de/10014326382
Saved in:
6
Surgical team perceptions of the surgical safety checklist in a tertiary hospital in Jordan : a descriptive qualitative study
Albsoul, Rania
;
Alshyyab, Muhammad Ahmed
;
Al Odat, …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1394-1416
Persistent link: https://www.econbiz.de/10014326383
Saved in:
7
Quality and costs in health care : using target costing in support of bundled payment programs
Sedevich-Fons, Leonardo
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1490-1513
Persistent link: https://www.econbiz.de/10014326390
Saved in:
8
Key drivers of promoting patient safety culture from the perspective of medical staff at a tertiary hospital in China
Li, Li
;
Wu, Hsin-Hung
;
Huang, Chih-Hsuan
;
Zou, Yuanyang
; …
- In:
The TQM journal : the international review of …
35
(
2023
)
6
,
pp. 1556-1567
Persistent link: https://www.econbiz.de/10014326403
Saved in:
9
Assessment of patient safety culture in two emergency departments in Australia : a cross sectional study
Alshyyab, Muhammad A.
;
Albsoul, Rania A.
;
Kinnear, …
- In:
The TQM journal : the international review of …
35
(
2023
)
2
,
pp. 540-553
Persistent link: https://www.econbiz.de/10014321251
Saved in:
10
Healthcare professional's perception of patient safety assessed by the hospital survey on patient safety culture in Taiwan : a systematic review
Wu, Hsin-Hung
;
Lee, Yii-Ching
;
Huang, Chih-Hsuan
;
Li, Li
- In:
The TQM journal : the international review of …
35
(
2023
)
3
,
pp. 615-629
Persistent link: https://www.econbiz.de/10014321266
Saved in:
1
2
3
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->