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~isPartOf:"The TQM journal : the international review of organizational improvement"
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Cappelli, Lucio
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The TQM journal : the international review of organizational improvement
Benchmarking : an international journal ; BIJ
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International journal of quality and service sciences
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MERCATI E COMPETITIVITÀ
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Palgrave pivot
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Socio-economic planning sciences : the international journal of public sector decision-making
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Benchmarking: An International Journal
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Industrial marketing management : the international journal for industrial and high-tech firms
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International Journal of Quality and Service Sciences
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Italian journal of marketing : ITJM
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Journal of Cultural Heritage Management and Sustainable Development
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Statistical techniques for continuous improvement : a citizen's satisfaction survey
Cappelli, Lucio
;
Guglielmetti, Roberta
;
Mattia, Giovanni
; …
- In:
The TQM journal : the international review of …
22
(
2010
)
3
,
pp. 267-284
Persistent link: https://www.econbiz.de/10003978216
Saved in:
2
Statistical techniques for continuous improvement: a citizen's satisfaction survey
Cappelli, Lucio
;
Guglielmetti, Roberta
;
Mattia, Giovanni
; …
- In:
The TQM journal : the international review of …
22
(
2010
)
3
,
pp. 267-285
Persistent link: https://www.econbiz.de/10008406705
Saved in:
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