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~isPartOf:"The international journal of productivity and performance management : IJPPM"
~isPartOf:"Total quality management & business excellence"
~subject:"Hospital"
~subject:"KMU"
~subject:"Messung"
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Performance measurement
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42
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Park, Sang-June
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Saunila, Minna
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Yi, Youjae
2
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The international journal of productivity and performance management : IJPPM
Total quality management & business excellence
Journal of business research : JBR
15
Health care management review : HCM review
13
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
13
Benchmarking : an international journal ; BIJ
11
International journal of productivity and quality management : IJPQM
11
The international journal of productivity and performance management
11
Measuring business excellence : the journal of organizational performance management
10
European journal of operational research : EJOR
9
Health care management science
8
International journal of hospitality management
8
International journal of production research
8
International journal of services and operations management
8
Journal of health organization and management
8
International journal of globalisation and small business : IJGSB
7
International journal of process management and benchmarking : IJPMB
7
International journal of production economics
7
International journal of business innovation and research
6
Journal of small business management : JSBM ; a joint publ. 4 times a year of the International Council for Small Business and the West Virginia University Bureau of Business Research
6
International business review : the official journal of the European International Business Academy
5
International journal of business and globalisation : IJBG
5
International journal of business excellence
5
International journal of management & enterprise development : IJMED
5
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
Journal of business ethics : JOBE
5
The TQM journal : the international review of organizational improvement
5
Business process management journal
4
Cogent business & management
4
Health care management science : a new journal serving the international health care management community
4
Industrial marketing management : the international journal for industrial and high-tech firms
4
International journal of contemporary hospitality management
4
International journal of innovation management
4
Journal of business and psychology
4
Journal of engineering and technology management : JET-M
4
Journal of risk and financial management : JRFM
4
Journal of small business and enterprise development
4
NBER working paper series
4
Operations management research : OMR ; advancing practice through theory
4
Public performance & management review
4
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ECONIS (ZBW)
26
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1
Performance measurement in SMEs : systematic literature review and research directions
Rojas-Lema, Ximena
;
Alfaro-Saiz, Juan-José
; …
- In:
Total quality management & business excellence
32
(
2021
)
16
,
pp. 1803-1828
Persistent link: https://www.econbiz.de/10012694192
Saved in:
2
Twenty-first century supply chain management : a multiple case study analysis within the UK aerospace industry
Manville, Graham
;
Papadopoulos, Thanos
;
Garengo, Patrizia
- In:
Total quality management & business excellence
32
(
2021
)
8
,
pp. 869-885
Persistent link: https://www.econbiz.de/10012513931
Saved in:
3
Assessing recommendation on a combination analysis of SERVPERF (or SERVQUAL) and IPA
Park, Sang-June
;
Yi, Youjae
- In:
Total quality management & business excellence
33
(
2022
)
15
,
pp. 1777-1798
Persistent link: https://www.econbiz.de/10013482814
Saved in:
4
The linkages between alternative models measuring service quality
Park, Sang-June
;
Yi, Youjae
;
Lee, Yeong-Ran
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1264-1294
Persistent link: https://www.econbiz.de/10013352668
Saved in:
5
Benchmarking healthcare logistics processes : a comparative case study of Danish and US hospitals
Feibert, Diana Cordes
;
Andersen, Bjørn
;
Jacobsen, Peter
- In:
Total quality management & business excellence
30
(
2019
)
1
,
pp. 108-134
Persistent link: https://www.econbiz.de/10012199729
Saved in:
6
The interplay of entrepreneurial orientation, total quality management, and financial performance
Veselinović, Ljiljan
;
Kulenović, Mirza
;
Turulja, Lejla
; …
- In:
Total quality management & business excellence
32
(
2021
)
15
,
pp. 1732-1750
Persistent link: https://www.econbiz.de/10012694187
Saved in:
7
Use of customer satisfaction measurements to drive improvements
Birch-Jensen, A.
;
Gremyr, I.
;
Hallencreutz, Jacob
; …
- In:
Total quality management & business excellence
31
(
2020
)
5
,
pp. 569-582
Persistent link: https://www.econbiz.de/10012256633
Saved in:
8
A proposal for a scale measuring innovation in a total quality management context
Tarí, Juan José
;
García-Fernández, Mariano
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1703-1717
Persistent link: https://www.econbiz.de/10012385055
Saved in:
9
Measuring data quality with weighted metrics
Vaziri, Reza
;
Mohsenzadeh, Mehran
;
Habibi, Jafar
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 708-720
Persistent link: https://www.econbiz.de/10012199780
Saved in:
10
Business excellence measurement : a literature analysis : 1990-2016
Metaxas, Ioannis N.
;
Kuluriōtēs, Dēmētrios
- In:
Total quality management & business excellence
30
(
2019
)
11
,
pp. 1189-1218
Persistent link: https://www.econbiz.de/10012199832
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