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~isPartOf:"The international journal of productivity and performance management : IJPPM"
~isPartOf:"Total quality management & business excellence"
~subject:"Hospital"
~subject:"Messung"
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Hospital
Messung
Performance measurement
187
Performance-Messung
187
Firm performance
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Unternehmenserfolg
43
Performance management
42
Performance-Management
41
Quality management
33
Qualitätsmanagement
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performance measurement
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Park, Sang-June
2
Yi, Youjae
2
Abu Baker, Abdul Hamid
1
Andersen, Bjørn
1
Azevedo, Américo
1
Bamford, David
1
Bennett, Casey C.
1
Birch-Jensen, A.
1
Chae, Seong Wook
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1
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1
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1
Gremyr, I.
1
Gupta, V. K.
1
Habibi, Jafar
1
Hallencreutz, Jacob
1
Jacobsen, Peter
1
Kuluriōtēs, Dēmētrios
1
Laporte, Audrey
1
Lee, Heeseok
1
Lee, Yeong-Ran
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Lin, Binshan
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Lukman Hakim, Ismail
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Metaxas, Ioannis N.
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1
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The international journal of productivity and performance management : IJPPM
Total quality management & business excellence
Health care management review : HCM review
13
Journal of business research : JBR
10
European journal of operational research : EJOR
9
The international journal of productivity and performance management
9
Health care management science
8
International journal of productivity and quality management : IJPQM
8
International journal of services and operations management
8
Journal of health organization and management
8
International journal of hospitality management
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
5
International journal of process management and benchmarking : IJPMB
5
International journal of production economics
5
International journal of production research
5
Measuring business excellence : the journal of organizational performance management
5
Benchmarking : an international journal ; BIJ
4
Health care management science : a new journal serving the international health care management community
4
International journal of business innovation and research
4
International journal of contemporary hospitality management
4
Journal of business and psychology
4
Journal of business ethics : JOBE
4
NBER working paper series
4
Public performance & management review
4
The journal of portfolio management : JPM
4
Business & society
3
Global business review
3
Health economics
3
Health marketing quarterly
3
Industrial marketing management : the international journal for industrial and high-tech firms
3
Journal of air transport management
3
Journal of hospitality marketing & management
3
Journal of information & knowledge management : JIKM
3
Journal of management accounting research : JMAR
3
Journal of operations management
3
Journal of risk and financial management : JRFM
3
Knowledge management research & practice : KMRP
3
Krankenhausmanagement : Strategien, Konzepte, Methoden
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Management accounting research
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ECONIS (ZBW)
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1
Assessing recommendation on a combination analysis of SERVPERF (or SERVQUAL) and IPA
Park, Sang-June
;
Yi, Youjae
- In:
Total quality management & business excellence
33
(
2022
)
15
,
pp. 1777-1798
Persistent link: https://www.econbiz.de/10013482814
Saved in:
2
The linkages between alternative models measuring service quality
Park, Sang-June
;
Yi, Youjae
;
Lee, Yeong-Ran
- In:
Total quality management & business excellence
33
(
2022
)
11
,
pp. 1264-1294
Persistent link: https://www.econbiz.de/10013352668
Saved in:
3
Benchmarking healthcare logistics processes : a comparative case study of Danish and US hospitals
Feibert, Diana Cordes
;
Andersen, Bjørn
;
Jacobsen, Peter
- In:
Total quality management & business excellence
30
(
2019
)
1
,
pp. 108-134
Persistent link: https://www.econbiz.de/10012199729
Saved in:
4
Use of customer satisfaction measurements to drive improvements
Birch-Jensen, A.
;
Gremyr, I.
;
Hallencreutz, Jacob
; …
- In:
Total quality management & business excellence
31
(
2020
)
5
,
pp. 569-582
Persistent link: https://www.econbiz.de/10012256633
Saved in:
5
A proposal for a scale measuring innovation in a total quality management context
Tarí, Juan José
;
García-Fernández, Mariano
- In:
Total quality management & business excellence
31
(
2020
)
15
,
pp. 1703-1717
Persistent link: https://www.econbiz.de/10012385055
Saved in:
6
Measuring data quality with weighted metrics
Vaziri, Reza
;
Mohsenzadeh, Mehran
;
Habibi, Jafar
- In:
Total quality management & business excellence
30
(
2019
)
6
,
pp. 708-720
Persistent link: https://www.econbiz.de/10012199780
Saved in:
7
Business excellence measurement : a literature analysis : 1990-2016
Metaxas, Ioannis N.
;
Kuluriōtēs, Dēmētrios
- In:
Total quality management & business excellence
30
(
2019
)
11
,
pp. 1189-1218
Persistent link: https://www.econbiz.de/10012199832
Saved in:
8
Rethinking balanced scorecard (BSC) measures : formative versus reflective measurement models
Park, Sungbum
;
Lee, Heeseok
;
Chae, Seong Wook
- In:
The international journal of productivity and …
66
(
2017
)
1
,
pp. 92-110
Persistent link: https://www.econbiz.de/10011647507
Saved in:
9
Hospital centre performance dimensions and internal stakeholder valuation : a case study
Simões, Ana
;
Azevedo, Américo
;
Gonçalves, Suzete
- In:
The international journal of productivity and …
66
(
2017
)
8
,
pp. 983-1001
Persistent link: https://www.econbiz.de/10011814356
Saved in:
10
Do hospital balanced scorecard measures reflect cause-effect relationships?
Porporato, Marcela
;
Tsasis, Peter
;
Vinuesa, Luz Maria Marin
- In:
The international journal of productivity and …
66
(
2017
)
3
,
pp. 338-361
Persistent link: https://www.econbiz.de/10011672932
Saved in:
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