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~isPartOf:"The journal of services marketing"
~language:"eng"
~language:"zho"
~person:"Sharma, Piyush"
~subject:"Consumer behaviour"
~subject:"Hong Kong"
~subject:"Interkulturelles Management"
~subject:"Unternehmensdienstleistung"
~type_genre:"Article in journal"
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Sharma, Piyush
Mattila, Anna S.
7
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Daunt, Kate L.
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Harris, Lloyd C.
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Hollebeek, Linda D.
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Rosenbaum, Mark
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The journal of services marketing
Journal of business research : JBR
7
Marketing intelligence & planning
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European journal of marketing : EJM
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Journal of international consumer marketing
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Journal of retailing and consumer services
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Journal of international business studies : JIBS ; an official journal of the Academy of International Business
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International journal of pharmaceutical and healthcare marketing : IJPHM
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Exploring customer reactions to offshore call centers : toward a comprehensive conceptual framework
Sharma, Piyush
;
Mathur, Rajiv
;
Dhawan, Abhinav
- In:
The journal of services marketing
23
(
2009
)
5
,
pp. 289-300
Persistent link: https://www.econbiz.de/10009525738
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