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~isPartOf:"The journal of services marketing"
~person:"Anderson, Sidney"
~subject:"Dienstleistungsqualität"
~subject:"Service industry"
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Anderson, Sidney
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The journal of services marketing
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
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An empirical examination of the services triangle
Anderson, Sidney
;
Smith, Jeffery
- In:
The journal of services marketing
31
(
2017
)
3
,
pp. 236-246
Persistent link: https://www.econbiz.de/10011741228
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