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~isPartOf:"The journal of services marketing"
~person:"Dodds, Sarah"
~subject:"Brand image"
~subject:"Service quality"
~type_genre:"Article in journal"
~type_genre:"Article"
~type_genre:"Hochschulschrift"
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Service quality
Consumer behaviour
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Dienstleistungsqualität
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Dodds, Sarah
Sharma, Piyush
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Klaus, Philipp
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3
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ECONIS (ZBW)
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Service inclusion : the role of disability identity in retail
Dodds, Sarah
;
Palakshappa, Nitha
- In:
The journal of services marketing
36
(
2022
)
2
,
pp. 143-153
Persistent link: https://www.econbiz.de/10013407413
Saved in:
2
Cause for pause in retail service : a respond, reimagine, recover framework
Palakshappa, Nitha
;
Dodds, Sarah
;
Bulmer, Sandy
- In:
The journal of services marketing
36
(
2022
)
4
,
pp. 584-596
Persistent link: https://www.econbiz.de/10013407565
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