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~isPartOf:"The journal of services marketing"
~person:"Durvasula, Srinivas"
~subject:"Beschwerdemanagement"
~subject:"United States"
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Beyond service attributes : do personal values matter?
Durvasula, Srinivas
;
Lysonski, Steven
;
Madhavi, A. D.
- In:
The journal of services marketing
25
(
2011
)
1
,
pp. 33-46
Persistent link: https://www.econbiz.de/10009009737
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