//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"The journal of services marketing"
~subject:"Arbeitszufriedenheit"
~subject:"Job satisfaction"
~subject:"Physical distribution"
~subject:"Relationship marketing"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Salespersons"
Narrow search
Delete all filters
| 5 applied filters
Year of publication
From:
To:
Subject
All
Arbeitszufriedenheit
Job satisfaction
Physical distribution
Relationship marketing
Salespeople
7
Verkaufspersonal
7
Beziehungsmarketing
4
Customer satisfaction
4
Dienstleistungsqualität
4
Kundenzufriedenheit
4
Service quality
4
Einzelhandel
3
Retail trade
3
Customer service
2
Frontline employee
2
Kundenservice
2
Arbeitsleistung
1
Arbeitsverhalten
1
Charisma
1
Competence
1
Consumer behaviour
1
Customer ambiquity
1
Customer experience
1
External customer mind set
1
Front-line salespeople
1
Führungspersönlichkeit
1
Führungsstil
1
Großbritannien
1
Immersion
1
Innovation
1
Innovation management
1
Innovationsmanagement
1
Intrinsic motivation
1
Job performance
1
Kompetenz
1
Konsumentenverhalten
1
Leadership
1
Leadership personality
1
Leadership style
1
Leistungsanreiz
1
Leistungsmotivation
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
4
Type of publication (narrower categories)
All
Article in journal
4
Aufsatz in Zeitschrift
4
Language
All
English
4
Author
All
Chen, Kuan-Ying
1
Hsiung, Hsiao-Wen
1
Iyer, Rajesh
1
Johlke, Mark C.
1
Maggioni, Isabella
1
Neeley, Sue E.
1
Rancati, Gaia
1
Robinson Jr., Leroy
1
Tsai, Chin-Shih
1
Williamson, Kathleen
1
Wu, Yu-Chi
1
more ...
less ...
Published in...
All
The journal of services marketing
Industrial marketing management : the international journal for industrial and high-tech firms
67
The journal of personal selling & sales management : JPSSM
57
Journal of business research : JBR
32
The journal of business & industrial marketing
29
Journal of personal selling & sales management : JPSSM
25
Journal of the Academy of Marketing Science
20
Journal of retailing and consumer services
18
Journal of business-to-business marketing
14
Journal of marketing
12
Journal of retailing
11
The service industries journal
11
The Oxford handbook of strategic sales and sales management
10
SpringerLink / Bücher
9
European journal of marketing : EJM
8
Journal of business ethics : JOBE
8
Journal of service research : JSR
8
Journal of strategic marketing
7
International journal of hospitality management
6
International journal of retail & distribution management
6
Journal of financial services marketing : JFSM
6
Journal of service research
6
Marketing intelligence & planning
6
European journal of marketing
5
Journal of managerial issues : JMI
5
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
5
Psychology & marketing
5
Asia Pacific journal of marketing and logistics
4
Journal of marketing channels : ... distribution systems, strategy, and management
4
The international review of retail, distribution and consumer research
4
Australasian marketing journal
3
Business horizons
3
Gabler Edition Wissenschaft
3
International journal of contemporary hospitality management
3
International journal of logistics : research and applications
3
Journal of Asia Business Studies
3
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
3
Journal of hospitality marketing & management
3
Journal of relationship marketing : innovations & enhancements for customer service, relations & satisfaction
3
Journal of service theory and practice
3
more ...
less ...
Source
All
ECONIS (ZBW)
4
Showing
1
-
4
of
4
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Neurophysiological responses to robot-human interactions in retail stores
Rancati, Gaia
;
Maggioni, Isabella
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 261-275
Persistent link: https://www.econbiz.de/10014228964
Saved in:
2
The role of external customer mind-set among service employees
Iyer, Rajesh
;
Johlke, Mark C.
- In:
The journal of services marketing
29
(
2015
)
1
,
pp. 38-48
Persistent link: https://www.econbiz.de/10010531130
Saved in:
3
Linkage between frontline employee service competence scale and customer perceptions of service quality
Wu, Yu-Chi
;
Tsai, Chin-Shih
;
Hsiung, Hsiao-Wen
;
Chen, …
- In:
The journal of services marketing
29
(
2015
)
3
,
pp. 224-234
Persistent link: https://www.econbiz.de/10011308998
Saved in:
4
Implementing service recovery through customer relationship management : identifying the antecedents
Robinson Jr., Leroy
;
Neeley, Sue E.
;
Williamson, Kathleen
- In:
The journal of services marketing
25
(
2011
)
2
,
pp. 90-100
Persistent link: https://www.econbiz.de/10009230982
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->