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~isPartOf:"The service industries journal"
~person:"Alves, Helena"
~person:"Anabila, Peter"
~person:"Murugan, Rajeswari"
~subject:"Bank"
~subject:"Service quality"
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The service industries journal
International journal of business innovation and research
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Impact of tacit knowledge on customer loyalty
Pereira, Carla Alexandra Barbosa
;
Alves, Helena
; …
- In:
The service industries journal
36
(
2016
)
15/16
,
pp. 827-845
Persistent link: https://www.econbiz.de/10011672531
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