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~isPartOf:"The service industries journal"
~person:"Bagozzi, Richard P."
~person:"Brun, Isabelle"
~person:"Laroche, Michel"
~subject:"Beziehungsmarketing"
~type_genre:"Article in journal"
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Beziehungsmarketing
Consumer behaviour
2
Dienstleistungsqualität
2
Konsumentenverhalten
2
Relationship marketing
2
Service quality
2
Customer satisfaction
1
Customer service
1
Dienstleistungssektor
1
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1
Event marketing
1
Event-Marketing
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Internet marketing
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Kundenservice
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Kundenzufriedenheit
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Marketing
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Online retailing
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Online-Handel
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Service industry
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Vertriebsweg
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Website
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assistive intent
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customer experience
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e-retailing service
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experiential values
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loyalty
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service industry
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Article in journal
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Bagozzi, Richard P.
Brun, Isabelle
Laroche, Michel
Legendre, Tiffany S.
2
Yi, Youjae
2
Addo, Prince Clement
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Ahmed, Sohel
1
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The service industries journal
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
1
International journal of retail & distribution management
1
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
1
Journal of financial services marketing : JFSM
1
Journal of marketing communications
1
Journal of service research
1
Journal of the Academy of Marketing Science
1
Marketing letters : a journal of research in marketing
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Tourism management perspectives : TMP
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ECONIS (ZBW)
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Impact of customer experience on loyalty : a multichannel examination
Brun, Isabelle
;
Rajaobelina, Lova
;
Ricard, Line
; …
- In:
The service industries journal
37
(
2017
)
5/6
,
pp. 317-340
Persistent link: https://www.econbiz.de/10011741120
Saved in:
2
Improving customer website involvement through experiential marketing
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 885-900
Persistent link: https://www.econbiz.de/10010394605
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