Improving customer website involvement through experiential marketing
Year of publication: |
2014
|
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Authors: | Shobeiri, Saeed ; Mazaheri, Ebrahim ; Laroche, Michel |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 34.2014, 11/12, p. 885-900
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Subject: | experiential values | e-retailing service | website involvement | assistive intent | Website | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Online-Marketing | Internet marketing | Online-Handel | Online retailing | Event-Marketing | Event marketing | Dienstleistungsqualität | Service quality |
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