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~isPartOf:"The service industries journal"
~person:"Balaji, M. S."
~person:"Brekke, Kurt R."
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Balaji, M. S.
Brekke, Kurt R.
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The service industries journal
Discussion paper / NHH, Department of Economics
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Journal of health economics
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Industrial marketing management : the international journal for industrial and high-tech firms
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International journal of contemporary hospitality management
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International journal of hospitality management
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Journal of consumer marketing
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Journal of institutional and theoretical economics : JITE
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Journal of relationship marketing : innovations and enhancements for customer service, relations, and satisfaction
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Journal of strategic marketing
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Marketing intelligence & planning
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Technological forecasting & social change : an international journal
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The Canadian journal of economics
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The Cornell hospitality quarterly
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Tourism analysis : an interdisciplinary tourism & hospitality journal
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Customer e-complaining behaviours using social media
Balaji, M. S.
;
Jha, Subhash
;
Stafford, Marla Royne
- In:
The service industries journal
35
(
2015
)
11/12
,
pp. 633-654
Persistent link: https://www.econbiz.de/10011401814
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