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~isPartOf:"The service industries journal"
~person:"Tung, Wei"
~subject:"Dienstleistungsqualität"
~subject:"E-commerce"
~subject:"Kundenbindung"
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Dienstleistungsqualität
E-commerce
Kundenbindung
Beziehungsmarketing
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Service quality
2
Consumer behaviour
1
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consumer identification
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interaction orientation
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Tung, Wei
Chao, Pei
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The service industries journal
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The influence of service orientation and interaction orientation on consumer identification
Tung, Wei
;
Liang, Austin Rong-da
;
Chen, Su-chang
- In:
The service industries journal
34
(
2014
)
5
,
pp. 439-454
Persistent link: https://www.econbiz.de/10010379363
Saved in:
2
Structural relationships among organisation service orientation, employee service performance, and consumer identification
Wu, Cedric Hsi-jui
;
Liang, Rong-da
;
Tung, Wei
;
Chang, …
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1247-1263
Persistent link: https://www.econbiz.de/10003802363
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