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Beziehungsmarketing
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Codetermination
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Confidence
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Consumer behaviour
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Customer integration
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Customer participation
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Customer satisfaction
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Customer service
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Einwanderung
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Emotion
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Opinion
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Relationship marketing
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attitudes toward immigrants
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co-creation value
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customer trust
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emotional labor
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employee effort
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Seger-Guttmann, Tali
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Amit, Karin
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Medler-Liraz, Hana
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The service industries journal
Journal of retailing and consumer services
5
Services marketing quarterly
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The journal of services marketing
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European journal of international management : EJIM
1
International journal of hospitality management
1
International journal of retail & distribution management
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Journal of Service Management
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Journal of Services Marketing
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Journal of leadership & organizational studies : JLOS; official journal of the Midwest Academy of Management
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The international review of retail, distribution and consumer research
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ECONIS (ZBW)
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Who trusts whom? : the case of immigrant service professionals
Seger-Guttmann, Tali
;
Amit, Karin
- In:
The service industries journal
44
(
2024
)
1/2
,
pp. 1-21
Persistent link: https://www.econbiz.de/10014450256
Saved in:
2
Does emotional labor moderate customer participation and buying?
Seger-Guttmann, Tali
;
Medler-Liraz, Hana
- In:
The service industries journal
36
(
2016
)
7/8
,
pp. 356-373
Persistent link: https://www.econbiz.de/10011564156
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